Executive Chef
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Executive Chef
We are looking for a visionary culinary professional with extensive experience in large-scale catering, a passion for excellence, and strong leadership abilities. The role includes overseeing all aspects of food production, menu development, kitchen management, and quality control across all catering operations in Makassar.
Location: Jalan Andi Djemma No. 130, Makassar South 90222, Indonesia
Job Category: Food and Beverage & Culinary
Position Type: Management
Contract: Full‑time
Responsibilities
- Accountable for overall success of the daily kitchen operations.
- Exhibit culinary talents by personally performing tasks while leading the staff and managing all food related functions.
- Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility.
- Supervises all kitchen areas to ensure a consistent, high quality product is produced.
- Responsible for guiding and developing staff including direct reports.
- Must ensure sanitation and food standards are achieved.
- Oversee all food preparation areas (banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (dish room and purchasing).
- Lead kitchen management team and provide direction for all day‑to‑day operations.
- Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Utilize interpersonal and communication skills to lead, influence, and encourage others.
- Advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Act as a role model to demonstrate appropriate behaviors.
- Ensure property policies are administered fairly and consistently.
- Review staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establish and maintain open, collaborative relationships with employees.
- Solicit employee feedback, utilize an "open door" policy and review employee satisfaction results to identify and address employee problems or concerns.
- Supervise and coordinate activities of cooks and workers engaged in food preparation.
- Demonstrate new cooking techniques and equipment to staff.
- Develop and implement guidelines and control procedures for purchasing and receiving areas.
- Establish goals including performance goals, budget goals, team goals, etc.
- Communicate the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Manage department controllable expenses including food cost, supplies, uniforms and equipment.
- Participate in the budgeting process for areas of responsibility.
- Know and implement the brand's safety standards.
- Provide direction for menu development.
- Monitor the quality of raw and cooked food products to ensure that standards are met.
- Determine how food should be presented, and create decorative food displays.
- Recognize superior quality products, presentations and flavor.
- Ensure compliance with food handling and sanitation standards.
- Follow proper handling and right temperature of all food products.
- Ensure employees maintain required food handling and sanitation certifications.
- Maintain purchasing, receiving and food storage standards.
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
- Provide and support service behaviors that are above and beyond for customer satisfaction and retention.
- Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manage day‑to‑day operations, ensuring the quality, standards and meeting the expectations of customers on a daily basis.
- Display leadership in guest hospitality, exemplify excellent customer service and create a positive atmosphere for guest relations.
- Interact with guests to obtain feedback on product quality and service levels.
- Respond to and handle guest problems and complaints.
- Empower employees to provide excellent customer service. Establish guidelines so employees understand expectations.
- Ensure employees receive on‑going training to understand guest expectations.
- Review comment cards, guest satisfaction results and other data to identify areas