Executive Chef

2 days ago

Makassar, Sulawesi Selatan, Indonesia Novotel Hotels Penuh waktu Rp 600 - Rp 900 Kontrak

Executive Chef

We are looking for a visionary culinary professional with extensive experience in large-scale catering, a passion for excellence, and strong leadership abilities. The role includes overseeing all aspects of food production, menu development, kitchen management, and quality control across all catering operations in Makassar.

Location: Jalan Andi Djemma No. 130, Makassar South 90222, Indonesia

Job Category: Food and Beverage & Culinary

Position Type: Management

Contract: Full‑time

Responsibilities

  • Accountable for overall success of the daily kitchen operations.
  • Exhibit culinary talents by personally performing tasks while leading the staff and managing all food related functions.
  • Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility.
  • Supervises all kitchen areas to ensure a consistent, high quality product is produced.
  • Responsible for guiding and developing staff including direct reports.
  • Must ensure sanitation and food standards are achieved.
  • Oversee all food preparation areas (banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (dish room and purchasing).
  • Lead kitchen management team and provide direction for all day‑to‑day operations.
  • Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
  • Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Utilize interpersonal and communication skills to lead, influence, and encourage others.
  • Advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Act as a role model to demonstrate appropriate behaviors.
  • Ensure property policies are administered fairly and consistently.
  • Review staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Establish and maintain open, collaborative relationships with employees.
  • Solicit employee feedback, utilize an "open door" policy and review employee satisfaction results to identify and address employee problems or concerns.
  • Supervise and coordinate activities of cooks and workers engaged in food preparation.
  • Demonstrate new cooking techniques and equipment to staff.
  • Develop and implement guidelines and control procedures for purchasing and receiving areas.
  • Establish goals including performance goals, budget goals, team goals, etc.
  • Communicate the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Manage department controllable expenses including food cost, supplies, uniforms and equipment.
  • Participate in the budgeting process for areas of responsibility.
  • Know and implement the brand's safety standards.
  • Provide direction for menu development.
  • Monitor the quality of raw and cooked food products to ensure that standards are met.
  • Determine how food should be presented, and create decorative food displays.
  • Recognize superior quality products, presentations and flavor.
  • Ensure compliance with food handling and sanitation standards.
  • Follow proper handling and right temperature of all food products.
  • Ensure employees maintain required food handling and sanitation certifications.
  • Maintain purchasing, receiving and food storage standards.
  • Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
  • Provide and support service behaviors that are above and beyond for customer satisfaction and retention.
  • Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Manage day‑to‑day operations, ensuring the quality, standards and meeting the expectations of customers on a daily basis.
  • Display leadership in guest hospitality, exemplify excellent customer service and create a positive atmosphere for guest relations.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Respond to and handle guest problems and complaints.
  • Empower employees to provide excellent customer service. Establish guidelines so employees understand expectations.
  • Ensure employees receive on‑going training to understand guest expectations.
  • Review comment cards, guest satisfaction results and other data to identify areas