Learning Advisor

2 days ago

Jakarta Selatan, Jawa, Indonesia Career Bridge Indonesia Penuh waktu Rp 60 - Rp 90 Kontrak
  • Proactively monitor each student’s learning progress, maintain good communication, and provide personalized learning guidance and motivation
  • Maintain excellent communication with customers by providing timely feedback on student performance and building strong, trust-based relationships
  • Ensure students receive an optimal learning experience and successfully achieve their learning objectives
  • Develop a deep understanding of each student's learning needs and effectively communicate the long-term value of courses to customers
  • Professionally present course renewal and upgrade options
  • Actively encourage customers to share positive learning experiences and refer new students
  • Respond patiently and professionally to inquiries from customers regarding course content, learning methods and platform operations
  • Achieved KPI and target assigned

Requirements

  • Fluent in Bahasa Indonesia and English, with the ability to communicate clearly and effectively with customers
  • Based in Jakarta, Indonesia
  • Deep understanding of local culture
  • Strong passion for education with high responsibility, patience, and a friendly, approachable personality
  • Excellent communication and interpersonal skills
  • Highly goal-oriented and motivated
  • Previous experience as customer service, sales or user operations (preferably in education sector)
  • Familiarity with online education platforms and a good understanding of the education industry