Employee & Industrial Relation
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About the role
We are seeking an experienced Employee & Industrial Relations professional to join PT Brighty Global Sinergi on a contract basis. This role is based in Bekasi, West Java and is fundamental to maintaining positive employer-employee relations and ensuring compliance with industrial relations regulations. As an Employee & Industrial Relations specialist, you will serve as a key bridge between management and employees, fostering a culture of trust, transparency and mutual respect. This position plays a strategic role in resolving workplace challenges, implementing employee engagement initiatives and ensuring adherence to labour laws and best practices in industrial relations.
Key responsibilities
- Develop, implement and manage employee relations policies and programmes that promote a positive workplace culture and employee satisfaction
- Handle employee grievances, disputes and disciplinary matters in a fair, impartial and legally compliant manner
- Serve as a liaison between employees and management to address workplace concerns and facilitate open communication channels
- Ensure compliance with Indonesian labour laws, regulations and collective bargaining agreements
- Support collective bargaining negotiations and maintain positive relationships with unions and employee representatives
- Develop and deliver training programmes on employment policies, workplace conduct and industrial relations best practices
- Document and maintain records of employee relations cases, grievances and resolutions
- Conduct workplace investigations into allegations of misconduct or policy violations
- Collaborate with HR teams to design and implement employee engagement and retention initiatives
- Monitor workplace relations trends and provide recommendations to senior management on employee relations matters
What we're looking for
- 1+ years of professional experience in employee relations, industrial relations or human resources within a similar organisational setting
- In-depth knowledge of Indonesian labour law, employment regulations and collective bargaining frameworks
- Strong understanding of industrial relations principles and best practices for conflict resolution
- Proven ability to handle sensitive employee relations matters with discretion, professionalism and impartiality
- Excellent communication and interpersonal skills, with the ability to engage effectively with employees at all levels
- Proficiency in conflict resolution, mediation and negotiation techniques
- Experience in organizing employee engagement activities, events, or wellbeing initiatives
- Strong analytical and problem-solving abilities to address complex workplace issues
- Ability to work independently whilst collaborating effectively with HR and management teams
- Proficiency with HR information systems and Microsoft Office applications
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