Guest Experience Manager

3 days ago

Jakarta Pusat, Jawa, Indonesia Accor Penuh waktu Rp 120 - Rp 180 Kontrak

Swissôtel Living Jakarta Mega Kuningan, part of the Accor portfolio, seeks a Guest Experience Manager to elevate guest journeys from pre-arrival to departure.

You will coordinate VIP arrivals, manage service recovery, and lead a cross-departmental team to uphold brand standards across the resort. Strong English communication and leadership are essential; willingness to reside in a remote island resort in the Maldives may be required.