Sales Administration Executive
6 days ago
Jakarta Pusat, Jawa, Indonesia
PT Guntner Indonesia
Penuh waktu
Rp 78 - Rp 123 Kontrak
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Gratis dengan email atau Google
Dengan melanjutkan, Anda menyetujui Ketentuan & Kebijakan Privasi.
- Receive, verify, and process sales orders, ensuring the accuracy of Purchase Order (PO) details and customer information.
- Follow up with the factory regarding order confirmations, production schedules, and shipment timelines.
- Respond to inquiries regarding order status, delivery, and billing, while resolving any customer complaints.
- Assist the export team in verifying shipping document drafts and provide support for customs declarations and shipment clearance.
- Maintain and update customer databases and CRM systems (e.g., Salesforce).
- Support the finance team with accounts receivable reminders and payment collections.
- Follow up with customers for payments and drawing approvals.
Qualification:
- Bachelor’s degree or Diploma in Business Administration, Supply Chain Management, Logistics, or a related field.
- Have 2–5 years of experience in order management, sales support, or import/export management.
- Excellent command of both spoken and written Japanese and English is essential to support our Japanese client portfolio.
- Proficiency in Microsoft Office (especially Excel for reporting) and CRM software.
- Highly organized with strong multitasking abilities in a fast-paced environment.
- Excellent data entry skills with a high level of attention to detail.
- Strong team player with a customer-oriented mindset and great relationship management skills.
- Analytical skills to interpret order metrics and improve processes.
- Willing to be placed in Pasuruan, East Java