Sales Administration Executive

6 days ago

Jakarta Pusat, Jawa, Indonesia PT Guntner Indonesia Penuh waktu Rp 78 - Rp 123 Kontrak
  • Receive, verify, and process sales orders, ensuring the accuracy of Purchase Order (PO) details and customer information.
  • Follow up with the factory regarding order confirmations, production schedules, and shipment timelines.
  • Respond to inquiries regarding order status, delivery, and billing, while resolving any customer complaints.
  • Assist the export team in verifying shipping document drafts and provide support for customs declarations and shipment clearance.
  • Maintain and update customer databases and CRM systems (e.g., Salesforce).
  • Support the finance team with accounts receivable reminders and payment collections.
  • Follow up with customers for payments and drawing approvals.

Qualification:

  • Bachelor’s degree or Diploma in Business Administration, Supply Chain Management, Logistics, or a related field.
  • Have 2–5 years of experience in order management, sales support, or import/export management.
  • Excellent command of both spoken and written Japanese and English is essential to support our Japanese client portfolio.
  • Proficiency in Microsoft Office (especially Excel for reporting) and CRM software.
  • Highly organized with strong multitasking abilities in a fast-paced environment.
  • Excellent data entry skills with a high level of attention to detail.
  • Strong team player with a customer-oriented mindset and great relationship management skills.
  • Analytical skills to interpret order metrics and improve processes.
  • Willing to be placed in Pasuruan, East Java