Branch Customer Handling

2 days ago
Pontianak, Kalimantan Barat, Indonesia PT Bank Nationalnobu Tbk Penuh waktu Rp 72 - Rp 120 Kontrak

You will serve as the first point of contact for customers, delivering excellent customer service and ensuring a positive customer experience. You will assist customers with daily banking services and transactions, provide information and support regarding banking products and handle customer inquiries, requests, and complaints in a professional manner. The role also involves supporting customer onboarding and administrative processes while ensuring compliance with company policies and operational procedures.

Qualifications:

Bachelor's degree in any field.

Minimum 1 year of banking experience is preferred.

Fresh graduates are welcome to apply.

Interested in banking, customer service, and financial services.

Good communication and interpersonal skills.

Customer-oriented with a service excellence mindset.

Willing to learn and adapt to new industry trends.

Proficient in Microsoft Office.

Proficiency in Mandarin is a plus

Willing to be placed in Pontianak.

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Your application will include the following questions:

  • Pernyataan mana di bawah ini yang paling mendeskripsikan hakmu bekerja di Indonesia?
  • How many years' experience do you have in a Customer Service Role?
  • Kualifikasi mana yang kamu miliki?
  • Apakah kamu memiliki Gelar S1?
  • Bagaimana kamu menilai kemampuan bahasa Inggrismu?

PT Bank Nationalnobu Tbk (Nobu Bank) is a Private National Foreign Exchange Commercial Bank with over 25 years of experience in Indonesia's banking industry. Committed to delivering quality financial services, Nobu Bank continuously develops innovative banking products and digital solutions to meet customers' needs. With a growing nationwide network and comprehensive digital banking services, the bank supports individuals, businesses, and SMEs while contributing to Indonesia's economic growth. Nobu Bank strives to build lasting trust and achieve sustainable growth through service excellence and innovation.

PT Bank Nationalnobu Tbk (Nobu Bank) is a Private National Foreign Exchange Commercial Bank with over 25 years of experience in Indonesia's banking industry. Committed to delivering quality financial services, Nobu Bank continuously develops innovative banking products and digital solutions to meet customers' needs. With a growing nationwide network and comprehensive digital banking services, the bank supports individuals, businesses, and SMEs while contributing to Indonesia's economic growth. Nobu Bank strives to build lasting trust and achieve sustainable growth through service excellence and innovation.

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