GDS Helpdesk

Galileo Indonesia Perdana membutuhkan tenaga dukungan GDS tingkat pertama untuk Medan. Peran ini melibatkan penanggulangan permintaan pelanggan melalui WhatsApp, email, dan tiket, serta koordinasi dengan NOC/HQ untuk eskalasi masalah teknis.Pelamar diutamakan memiliki pengalaman 1–3 tahun di helpdesk, menguasai Galileo dan sistem tiket seperti Zendesk,...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

Our client is actively recruiting a skilled and customer-focused Helpdesk Technician for their operations in Bogor, West Java. This position is vital for ensuring the smooth functioning of our internal IT systems and providing timely technical assistance to employees. You will be responsible for diagnosing and resolving hardware, software, and network...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

Our client is seeking an engaging and knowledgeable Remote Sanitation Training Specialist to develop and deliver comprehensive training programs focused on hygiene and sanitation best practices. In this fully remote role, you will design training materials, conduct virtual sessions, and ensure that all employees understand and implement effective sanitation...

Our client is seeking an engaging and knowledgeable Remote Sanitation Training Specialist to develop and deliver comprehensive training programs focused on hygiene and sanitation best practices. In this fully remote role, you will design training materials, conduct virtual sessions, and ensure that all employees understand and implement effective sanitation...

Galileo Indonesia, bagian dari PT Galileo Indonesia Perdana, membuka lowongan untuk posisi dukungan teknis GDS pada layanan pelanggan di Bandung. Anda akan menangani pertanyaan pelanggan, melakukan troubleshooting tingkat dasar, dan berkoordinasi dengan tim NOC HQ untuk solusi yang tepat.Peran ini mengutamakan kemampuan komunikasi bilingual dalam Bahasa...

Galileo Indonesia Perdana mencari tenaga support IT untuk merespon permintaan pelanggan melalui berbagai kanal dan memberikan solusi tepat waktu. Posisi ini melibatkan troubleshooting dasar perangkat keras, perangkat lunak, jaringan, serta provisioning akses dan instalasi software.Anda akan bekerja dengan NOC HQ untuk meningkatkan layanan pelanggan dan...