Head of Project Management Office

Key Responsibilities

The PMO is responsible for establishing and leading the Project Management Office, driving the execution of the company’s strategic priorities through effective governance, portfolio management, cross-functional coordination and business transformation.

1. Strategy Execution

• Translate strategic priorities into executable initiatives and programmes.
• Support execution of strategic and annual business plans.
• Monitor progress against strategic objectives and priorities.
• Ensure initiatives remain aligned with company strategy.

2. PMO Governance

• Establish PMO governance frameworks, methodologies and standards.
• Develop project management processes, reporting standards and templates.
• Maintain governance documentation, decision logs and project controls.
• Ensure consistent governance across strategic initiatives.

3. Portfolio Management

• Manage the organisation’s portfolio of strategic projects and initiatives.
• Prioritise initiatives based on strategic value, business impact and organisational capacity.
• Monitor project performance, milestones, budgets, risks and benefits realisation.
• Identify project interdependencies and recommend corrective actions.

4. Cross Functional Leadership

• Drive execution across function
• Ensure collaboration across departments.
• Remove barriers impacting delivery.
• Hold project owners accountable for deliverables and timelines.

5. Performance Management

• Develop executive dashboards and portfolio reporting.
• Track KPIs, milestones and business outcomes.
• Prepare progress reports for the Managing Director and Leadership Team.
• Monitor delivery and value realisation.

6. Business Transformation

• Support enterprise‑wide transformation programmes.
• Drive continuous improvement initiatives.
• Improve governance, business processes and organisational effectiveness.
• Support change management and adoption of initiatives.

7. Risk & Issue Management

• Identify, assess and monitor strategic and project risks.
• Develop mitigation plans with project owners.
• Escalate critical issues impacting delivery.
• Monitor portfolio health and delivery confidence.

8. Managing Director Support

• Prepare strategic analyses, business cases and executive presentations.
• Coordinate leadership meetings relating to strategic initiatives.
• Track executive actions and ensure completion.
• Support annual planning and quarterly business reviews.

Requirements:

• Bachelor’s degree in Business, Management, Engineering, Finance or related discipline. Master’s degree preferred.
• Minimum 8-10 years’ experience in PMO, Strategy, Business Transformation or Enterprise Project Management.
• Demonstrated experience leading enterprise‑wide, cross‑functional strategic initiatives.
• Experience working directly with Managing Directors, CEOs or Executive Leadership Teams.
• Strong commercial acumen with ability to balance strategic thinking and operational execution.
• Excellent stakeholder management and influencing skills.
• Strong analytical, communication and problem‑solving capabilities.
• Experience within retail, consumer, healthcare, FMCG or other multi‑site organisations is advantageous.
• Strong knowledge of programme governance, project portfolio management and performance reporting.
• Proficiency in project management and reporting tools.