Digital Platform Management Department Head
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Digital Platform Management Department Head
Digital Platform Management: Oversee and ensure the smooth operation of all company digital platforms, including websites, digital channels, and other supporting applications.
Platform Optimization & User Experience: Ensure all platform features and content are clearly structured, user-friendly, and aligned with business needs. Manage and optimize UI/UX and SEO performance.
Digital Strategy & Development: Develop strategic plans for digital platform improvements, system enhancements, and new feature development to support business objectives.
System & Application Development: Supervise and coordinate with Fullstack Engineers in designing, developing, maintaining, and improving web applications and digital systems.
System Integration & Performance: Ensure seamless integration between commercial systems and third-party tools, including payment gateways, CRM systems, analytics tools, and other supporting applications.
Cross-functional Collaboration: Coordinate with Content Management, Marketing, and other business units to ensure content accuracy, platform readiness, and alignment with business requirements.
Performance Monitoring & Reporting: Monitor platform performance, evaluate KPIs, identify improvement opportunities, and report digital initiatives and achievements to management.
Budget & Team Management: Develop annual work plans and budgets, manage departmental expenses, and lead the team to achieve departmental objectives.
Requirements:
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
Minimum 5 years of experience in digital platform management, IT management, web development, marketing technlogy or related fields, with leadership or managerial experience.
Strong understanding of website management, UI/UX, SEO, and digital platform optimization.
Good understanding of web application development, including frontend and backend processes.
Familiar with system integration, APIs, databases, payment gateways, CRM, and third-party tools.
Experience managing or supervising software development projects and technical teams, particularly Fullstack Engineers.
Strong analytical, problem-solving, project management, and leadership skills.
Excellent communication and cross-functional stakeholder management skills.
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