Technician Technology

Job Descriptions

Requirements :

Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Polytechnic/ Related Technical Competencies/ Technical major

Minimum 2 years experience in Heavy Equipment/ Senior Mechanic/ Senior Technology Serviceman/ Service Experience/ Serviceman/ Technology Serviceman

Responsibilities:

• Ensure all job activity get right at firs time.
• Become a customer contact point to solve the problem of heavy equipment technology in accordance with guidance and procedures.
• Perform service activities and make quick responses and meet completion targets and customer requirements with satisfactory quality of work.
• Perform communication effectively in service delivery.
• Remove, clean, inspect and install activity in related technology jobs process and refer to standard manual or procedure.
• Perform troubleshooting refer to the guidance and standard manual or procedure.
• Perform Preventive Maintenance from end to end process refer to the guidance.
• Perform Disassemble or Assemble technology component replacement from end to end process refer to the guidance.
• Tools and equipment utilization and refer to standard manual or procedure and ensure tools and equipment are in good conditions.
• Proceed parts request related to technology jobs process and refer to standard manual or procedure.
• Ensure the parts or components in good condition when it is handed over to customer.
• Complete all document related service administration and technology jobs process refer to standard manual or procedure.
• Inspect and report in standard Command, Fleet and Onboard System for all activities using Minestar Client.
• Inspect and prepare report in company standard service form for all warranty component.
• Perform contamination control and safety activity related technical job process and refer to standard manual or procedure.
• Carry out all tasks in a safe manner whilst wearing all company regulation PPE at all times.
• SAR Skill.
• Actively self study to improve capability.
• Reduce waste and contribute to continuous improvement.
• Actively self study and sharing knowledge to others according to improve capability.
• Ensure all job activity get right at first time.
• Become a customer contact point to solve the problem of heavy equipment technology independently.
• Service activities and make quick responses and meet completion targets and customer requirements with satisfactory quality of work.
• Define services requirement (revenue and warranty) related customer request.
• Handle complain and provide advise in service delivery.
• Conduct troubleshooting activity in related technology jobs process independently.
• Test and adjust to set the technology components for the best configuration so that the equipment can work optimally.
• Conduct performance test to ensure component technology works reliably and good performance.
• Tools and equipment utilization and refer to standard manual or procedure and ensure tools and equipment are in good conditions.
• Proceed parts request related to technology jobs process and refer to standard manual or procedure.
• Ensure the parts or components in good condition when it is handed over to customer.
• Complete all document related service administration and technology jobs process refer to standard manual or procedure.
• Conduct inspection and report in standard Command, Fleet and Onboard System for all activities using Minestar Client.
• Conduct inspection and prepare report in company standard service form for all warranty component.
• Perform contamination control and safety activity related technical job process and refer to standard manual or procedure.
• Active to reduce waste and contribute to continuous improvement.
• Carry out all tasks in a safe manner whilst wearing all company regulation PPE at all times.
• SAR Skill.
• Guide junior Serviceman to perform job and troubleshooting.