It helpdesk

4 weeks ago

Jakarta, Jakarta, Indonesia Garena Full time
Job Description Provide day-to-day support to ensure the smooth operation of computers, network devices, printers, and end-user needs. Assist the team with any other IT-related tasks as needed. Troubleshoot and resolve application issues, while maintaining and updating technical support documentation. Handle asset management, maintain inventory, and liaise with vendors for equipment and services. Manage IT infrastructure, including server, backups, system monitoring and generating reports. Implement and monitor office IT security measures, including antivirus management. Support IT needs for day-to-day business operations and during company events, ensuring all technical aspects run smoothly.

Job Requirements Minimum a bachelor's degree in computer science, information technology, or a related discipline In-depth knowledge of computer hardware, software, and operating systems (Windows and mac OS)Basic fundamentals of network skills and knowledge Strong analytical and troubleshooting skills.

Enthusiastic and willing to learn in a fluid and fast-paced environment Competence in documenting standard and application operating procedures Excellent written and oral communication skills in Bahasa and English along with the ability to effectively collaborate with cross-functional teams Willing to work fully WFO from the Jakarta Office.

  • IT Support

    4 months ago

    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • IT Support

    4 months ago

    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • IT Support

    4 months ago

    Jakarta, Indonesia PT Wahana Tata Mandiri (IT Help Desk Indonesia) Full time

    Kualifikasi: - Usia Max 32thn - Berpengalaman sebagai IT Support / IT Helpdesk min 2thn - Menguasai perbaikan Printer - Manguasai merakit dan instalasi hardware komputer - Dapat melakukan instalasi, konfigurasi software komputer, dan troubleshooting software - Dapat melakukan instalasi, konfigurasi security computer, dan mengatasi virus malware komputer -...