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Restaurant Supervisor

2 months ago

Jakarta, Jakarta, Indonesia The Ritz-Carlton Full time
Job Title: Food and Beverage Service Manager Company: The Ritz-Carlton Jakarta Mega Kuningan Job Summary: We are seeking a highly skilled Food and Beverage Service Manager to join our team at The Ritz-Carlton Jakarta Mega Kuningan. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and that our staff is working together as a team to achieve this goal. Key Responsibilities: • Ensure that staff is working together as a team to provide optimum service and meet guest needs • Inspect grooming and attire of staff and rectify any deficiencies • Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors • Inspect storage areas for organization, use of FIFO, and cleanliness • Complete scheduled inventories and stock and requisition necessary supplies • Monitor dining rooms for seating availability, service, safety, and well-being of guests • Complete work orders for maintenance repairs • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees • Follow all company and safety and security policies and procedures • Ensure uniform and personal appearance are clean and professional • Welcome and acknowledge all guests according to company standards • Speak with others using clear and professional language • Develop and maintain positive working relationships with others • Ensure adherence to quality expectations and standards Requirements: • High school diploma or G.E.D. equivalent • At least 2 years of related work experience • At least 1 year of supervisory experience • Ability to stand, sit, or walk for an extended period of time or for an entire work shift • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance • Ability to read and visually verify information in a variety of formats • Ability to visually inspect tools, equipment, or machines About The Ritz-Carlton: At The Ritz-Carlton, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis and strive to create experiences so exceptional that long after a guest stays with us, the experience stays with them. Our team of Ladies and Gentlemen create lifelong memories, and we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.