Trainer (Yogyakarta)

1 day ago


Yogyakarta, Indonesia amalan international Full time

Our mission at amalan is to assist people in regaining control of their finances. We advise customers on ways to renegotiate their loans to a level they can afford. We are the first to offer such service in Indonesia using a professional, attentive and customer focused approach, supported by cutting edge technology.

Starting salary and benefits are competitive with excellent growth perspective.

**Responsibilities**:

- Collaborate with training manager and related division to develop standard training & curriculum
- Conduct training for new hires on basic and standard training courses
- Conduct specific training based on user requirements
- Develop digital and print educational material (e.g. videos and manuals)
- Identify individual and team skills gaps
- Schedule regular training sessions (e.g. monthly or quarterly)
- Maintain updated records of training curriculum and material

**Requirements**:

- Work experience as a Customer Service Trainer or similar role
- Experience in sales or customer service or telesales positions is a plus
- Familiarity with interactive learning activities
- Excellent communication and presentation skills
- Growth mindset-er & positive attitude
- Fluent in Bahasa Indonesia and English
- Willing to relocate to Yogyakarta, one of the foremost cultural centers of Indonesia



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