Senior Fraud Analyst

2 days ago

Jakarta, Indonesia GO-JEK Full time

**Location**

Jakarta

**Work Type**

Permanent

**Application Posted**

November 12, 2021

**About the Role**

You will be a part of the team which oversees the risk management for the GoFood & Groceries businesses and will report directly to the Head of Risk Strategy - GoFood and Groceries. With your expertise in the risk/fraud domain, you’ll be instrumental in helping our team identify fraud patterns and trends, evaluating the risk assessment of both existing & new products, building models that would measure risk assessment & strategizing on process efficiency thus providing and sustaining a safe and reliable platform that our customer can count on and love to come back to.

**What You Will Do**
- Identify new fraud emerging trends/patterns and recommend solutions both at the strategic and tactical levels, balancing the business vision and the practicality of implementations
- Assess, validate, and optimize risk rules to ensure the best outcomes and to meet stipulated risk target metrics
- Identify risk assessment from products, systems, processes and recommend feasible preventive measures
- Influence roadmaps of partner teams, including the wider Risk organization, Data Science, Engineering, Product Management, GoFood & Groceries business, Operations, and Finance
- Identify and predict blockers, conflicts, and risks to projects across multiple teams and seek solutions to drive timely execution

**What You Will Need**
- At least 4 years of experience within the Risk domain, preferably within food delivery, ride-hailing or e-commerce will be a plus, but not a prerequisite
- Structured, factual, and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights
- Strong in SOP building, governance principles (maker/checker), highly informed with operational metrics (SLA, exceptions, escalations)
- Strong proficiency in GSuite and other data skills (SQL, BigQuery, Tableau, etc.)
- Excellent written & verbal English communication skills to effectively collaborate and exchange information across stakeholders of various backgrounds and levels
- Bachelor’s degree in finance, economics, engineering, mathematics, statistics, or other relevant field preferred

About the Team

Fast-paced, dynamic, and proactive, The GoFood & Groceries Risk team plays the core role of making GoFood & GoMart the most credible & reliable platform for all its customers, driver-partners, and merchants ecosystem, including delivering bold solutions to reduce risk and abuse on the platform. For instance, should you have a question about identifying fraud patterns and trends, we are your people

Our GoFood & Groceries Risk team is a tight-knit, mini family that loves to constantly explore new ideas. We definitely share a deep interest in solving real problems in our community through the use of technology. Believe it or not, we actually enjoy each other's company

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