Customer Service

2 weeks ago

Yogyakarta, Indonesia KST Full time

Passionate about communication, detail-oriented, and fluent in English? Can you also speak a European language? If so, we want YOU to join our team - Quality check online reports & surveys according to set service standards - Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations & surveys - Assist in recruiting new shoppers / auditors in Americas / Europe region to boost database **Minimum Qualifications: Qualifications**: - **Good command of the English language**: - **Ability to speak one or more European languages (e.g., German, Spanish, Italian, Polish, etc.)**: - Strong attention to detail and an analytical mindset - Experience in the logistics industry is highly desirable - Fresh graduates / entry level applicants are encouraged to apply - Excellent written and verbal communication skills - Ability to work independently and meet deadlines in a fast-paced environment - Willing to work in day or night shift - **Preferably domiciled in Yogyakarta** Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. Vision: Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement. Culture: We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture. Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: ★ Willing to Learn: You learn rapidly and eagerly ★ Observant - You listen well and seek to understand before reacting ★ Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures ★ Knowledgeable - You are good at using data, take smart risks and think strategically ★ Excellent - You are reliable, demonstrate strong performance and thirst for excellence ★ Teamwork - You contribute, nurture, and make time to help colleagues ★ Humble - You are quietly confident and openly humble ★ Integrity - You are known for authenticity, transparency, and admit mistakes freely ★ Creative - You are curious, open minded in search of new ideas and suggest better approaches ★ Service - You seek what is best for KST, rather than what is best for yourself or your group

  • Customer Service Staff

    4 days ago

    Yogyakarta, Yogyakarta, Indonesia Sinau Service Indonesia (cabang) Full time 1,500,000 - 2,000,000 per year

    Sinau Service Indonesia (cabang) sedang membuka lowongan untuk posisi Penuh waktu Customer Service Staff di Yogyakarta, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Tersedia jam fleksibelDiperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini

  • Customer Service Staff

    4 days ago

    Sleman, Yogyakarta Special Region, Indonesia Siip Self Service Laundry Full time 12,000,000 - 21,600,000 per year

    Siip Self Service Laundry sedang membuka lowongan untuk posisi Penuh waktu Customer Service Staff di Maguwoharjo, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Tersedia jam fleksibelTidak diperlukan pengalaman kerja untuk posisi iniGaji yang diinginkan: Rp1,200,000 - Rp1,800,000 per bulanAda yang minat kerja di Laundry...

  • Staf Customer Service

    4 days ago

    Depok, Yogyakarta Special Region, Indonesia Siip Self Service Laundry Full time 12,000,000 - 18,000,000 per year

    Siip Self Service Laundry sedang membuka lowongan untuk posisi Penuh waktu Staf Customer Service di Caturtunggal, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Tersedia jam fleksibelTidak diperlukan pengalaman kerja untuk posisi iniGaji yang diinginkan: Rp1,200,000 - Rp1,800,000 per bulan

  • Customer Service

    6 days ago

    Yogyakarta, Indonesia Sinergi Performa Cipta Full time

    31774 Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

  • Customer Service

    2 weeks ago

    Yogyakarta, Indonesia PT Imecon Teknindo Full time

    Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

  • Customer Service

    2 weeks ago

    Yogyakarta, Indonesia Radikari Full time

    **Minimum Requirement** 1. Must possess a College Degree 2. Must have experience in a similar role, demonstrating an understanding of the job functions and requirements 3. Strong analytical thinking and problem-solving abilities. 4. Proficient in basic English for effective communication. 5. Demonstrates effective communication skills, with an emphasis...

  • Customer Service

    2 weeks ago

    Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time

    **Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

  • Customer Service

    2 weeks ago

    Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time

    **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

  • Customer Service

    3 days ago

    Yogyakarta, Yogyakarta, Indonesia Borobudur Silver Full time 1,500,000 - 2,000,000 per year

    RingkasanDeskripsi PekerjaanCustomer Service Komunikasi dan Respon PenggunaPenanganan dan Pelaporan MasalahPencatatan dan Serah Terima TugasJam Kerja dan SistemLayanan: 24 jam penuh (7×24)Sistem shift (8 jam per shift):Shift pagi: 08.00–16.00Shift sore: 16.00–00.00Shift malam: 00.00–08.00Tempat kerja: Bekerja di kantor lokal (offline...

  • Customer Service

    4 days ago

    Yogyakarta, Yogyakarta, Indonesia PT Inixindo Widya Iswara Nusantara Full time 15,000,000 - 30,000,000 per year

    About the role We are seeking an Customer Service - Freelance to join our dynamic team at PT Inixindo Widya Iswara Nusantara in Yogyakarta, DI Yogyakarta.What You Will DoPerform customer service activities.Respond to customer needs and concerns.Handle customer administration.Document classes.Prepare class refreshments (lunch and coffee breaks).Ensure class...