Customer Service

2 weeks ago

Jakarta, Indonesia PT. Salam Pacific Indonesia Lines Full time

The Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk operations.

**Duties**:

- Consistently provide superior Customer Service
- Resolve customer problem/issues in a timely manner
- Influence and direct their work towards customer satisfaction

**Qualifications**:

- Minimum bachelor's degree in any major
- Proven experience as Customer Service in logistic or shipping company would be preferred
- Fresh graduates are welcomed to apply
- Fluent in SLAs management and their concepts
- Outstanding communication skills
- A team player and highly motivated person
- Willing to be located in **Tanjung Priok, Jakarta**:

- **Will be placed under outsourcing 3 months contract**

**Job Types**: Temporary, Contract
Contract length: 3 months

**Salary**: From Rp4,901,798 per month

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (required)

**Education**:

- D1-D4 (required)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (preferred)

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