Customer Success Intern

4 days ago

Jakarta, Jakarta, Indonesia 99 Group Full time 15,000,000 - 30,000,000 per year

About Us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specialising in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 500 employees. In Singapore, 99 Group operates and , while in Indonesia, it operates and Rumah123.

Join Us and Lead the Real Estate Revolution

At 99 Group, we're on a mission to revolutionise the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

What You'll Be Doing:

  • Liaise and engage directly with prioritised customers based on the provided data
  • Lead the customer onboarding and explain the importance of the product booster to support increasing customers' listing performance
  • Ensure customer value delivery by managing their account
  • Explain the importance of using Credit product depth.
  • Analyse and present data results in detail.
  • Contribute to research reports and presentations.
  • Gather research data.
  • Achieve target follow-up calls on data depth (product).
  • Regularly update Credit depth data (daily, weekly).

What We're Looking For:

  • Experience in customer service or customer success roles.
  • Strong verbal and written communication skills.
  • Target-driven with analytical skills for data collection and analysis.
  • Ability to build solid customer relationships, work collaboratively, and pay attention to detail and accuracy.

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now

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