Customer Service

1 day ago


Jakarta, Jakarta, Indonesia PT Info Mikro Distribusi | CPUCOM Full time 15,000,000 - 30,000,000 per year

WE'RE URGENTLY HIRING

CUSTOMER SERVICE – AUTHORIZED SERVICE CENTER LENOVO (IMD)

Deskripsi Pekerjaan:


• Melayani customer yang datang maupun melalui telepon (inbound & outbound) dengan sopan dan profesional


• Mencatat dan memproses laporan service pelanggan dengan rapi dan akurat


• Berkoordinasi dengan teknisi dan tim internal terkait status perbaikan unit


• Menangani keluhan pelanggan dengan sabar, empati, dan memberikan solusi nyata


• Membantu di lapangan saat ada kasus hard complain di Service Center

Kualifikasi:


• Berpenampilan rapi dan menjaga grooming. Maksimal 28 Tahun.


• Minimal pendidikan Diploma (D3) dari semua jurusan


• Memiliki kemampuan komunikasi verbal yang baik serta keterampilan interpersonal yang kuat


• Ramah, komunikatif, soft spoken, dan sabar dalam menghadapi berbagai karakter customer


• Mampu mengoperasikan komputer dan aplikasi perkantoran dasar


• Memiliki kemampuan administrasi dan pencatatan yang baik


• Mampu bekerja sama dalam tim dan memiliki sikap professional


• Komunikatif dan punya attitude positif


• Teliti dan punya rasa tanggung jawab tinggi


• Siap kerja dengan target waktu (SLA/TAT)


• Disiplin dan up-to-date dengan perkembangan teknologi (Tech-Savvy)

Nilai Plus:


• Pernah bekerja sebagai Customer Service di Service Center Laptop / PC / Gadget


• Paham alur proses layanan purna jual produk IT


• Dapat melakukan bongkar laptop standar (back cover)


• Memiliki kemampuan problem solving yang baik dalam menghadapi complain


  • Customer Service

    1 day ago


    Jakarta, Jakarta, Indonesia byOrange Full time $500,000 - $1,000,000 per year

    Position: Customer Service – Automotive Showroom (MOI, Kelapa Gading)What You'll Do:Be the first point of contact, greeting customers with a warm smile and professional serviceShare key information about our showroom, vehicle models, and after-sales servicesConnect customers with our Sales team for in-depth consultations, pricing, and promotionsAssist...

  • Customer Service

    5 days ago


    Jakarta, Jakarta, Indonesia Hourlogy Group Full time 3,000,000 - 4,500,000 per year

    Key Responsibilities:Greet and assist walk-in customers in a professional and courteous mannerHandle service inquiries and provide accurate information regarding service processesCoordinate with technicians to ensure timely service updates and customer satisfactionPerform daily administrative duties including data entry, filing, and document...

  • Customer Services

    3 days ago


    Jakarta, Jakarta, Indonesia Ajaib Full time 80,000,000 - 120,000,000 per year

    As a Customer Services at Ajaib, you will play a crucial role in ensuring the highest level of customer satisfaction. You will be responsible for handling customer inquiries, resolving issues, and providing excellent service to our users. Join us in shaping the future of financial technology as we make stock trading accessible to millennialsLife at AjaibAt...

  • Customer Service

    5 days ago


    Jakarta, Jakarta, Indonesia Porter Full time 30,000,000 - 50,000,000 per year

    If you're a patient and caring person who wants to help our customers get the most out of Porter's services, then this position is perfect for you. Porter is seeking a highly motivated individual who has experience in customer service. The Customer Service position plays a critical role in ensuring customers' happiness and satisfaction. To thrive in this...

  • Customer Service

    5 days ago


    Jakarta, Jakarta, Indonesia PT Xanhsm Green And Smart Mobility Indonesia Full time 15,000,000 - 30,000,000 per year

    Manage and respond to information and inquiries from various communication channels in a timely and professional manner.Support and assist customers and drivers by identifying issues and providing effective solutions throughout the service process.Offer clear consultation and guidance related to GreenSM's products, services, and programs.Conduct surveys to...

  • Customer Service

    3 days ago


    Jakarta, Jakarta, Indonesia PT Sehati Bangunan Abadi Full time 1,000,000 - 2,000,000 per year

    KualifikasiPendidikan terakhir minimal SMA / SMK SederajatBerpengalaman sebagai Customer Service mimimal 1 tahunBertanggung jawabn, jujur, teliti & dapat berkomunikasi dengan baikMampu mengoperasikan Microsoft OfficeBersedia bekerja dengan jadwal shift timeMampu bekerja sendiri & team dengan baikTerbiasa melayani & menangani keluhan CustomerJobdescMenangani...

  • Customer Service

    5 days ago


    Jakarta, Jakarta, Indonesia GENIUS PARTNERS INDONESIA Full time 25,000,000 - 40,000,000 per year

    Description:We are the Indonesian team of Ppeum Clinic, one of Korea's leading beauty clinic brands, now expanding into Jakarta. In addition to opening our first premium clinic in Indonesia, we're also preparing to launch a new Korean-inspired cosmetic line—starting with sunscreen, moisturizer, cleanser, and sheet masks.We're looking for a Customer Service...

  • Customer Service

    5 days ago


    Jakarta, Jakarta, Indonesia Orione Softtech Full time 280,000 - 420,000 per year

    Job Title:Customer Service Representative (Work from Home)Location:Malaysia (Remote)Salary & Allowances:Base salary: RM 3,500 (confirmed to be RM 4,000)Night‐shift allowance: RM 500KPI Bonus: RM 1,000 + additional performance challenge KPIsWorking Hours: 12 hours per shift, with 2 hours breakDays Off: 6 off days per monthRotational Shift: Shift...

  • Customer Service

    1 day ago


    Jakarta, Jakarta, Indonesia PT Swakarya Insan Mandiri (Career SIMGROUP) Full time 20,000,000 - 25,000,000 per year

    About the RoleWe are looking for a Customer Support Associate with a Psychology background who can deliver an outstanding support experience to our consumers and partners. This role requires high empathy, strong communication skills, and the ability to understand user behavior to ensure every interaction feels warm, accurate, and solution-oriented.Key...

  • Customer Service

    3 days ago


    Jakarta, Jakarta, Indonesia Radikari Full time 2,000,000 - 4,000,000 per year

    Kualifikasi :D3/S1 jurusan apa saja, Maks 30 thPengalaman di contact center Min. 1 tahun, (pengalaman dalam agent video call menjadi nilai tambah)Service oriented, komunikasi yang baik, motivasi tinggi dan responsifAktif berbahasa InggrisBersedia Shifting hari dan jam kerja================================Tanggung Jawab :Menangani pertanyaan dan keluhan...