Key Account Management

11 hours ago

Jakarta, Jakarta, Indonesia Lazada Full time $104,000 - $130,878 per year

Job Description:

  • Manage and develop a portfolio of key accounts in specific cluster.
  • Establish and maintain strong relationships with key decision-makers, understanding their business needs and providing tailored solutions.
  • Proactively identify new business opportunities, negotiate, and close deals to achieve sales targets and growth objectives.
  • Coordinate with internal teams, including logistics, marketing, and customer service, to ensure a seamless customer experience and account management.
  • Conduct regular account reviews, analyze sales data, and provide strategic insights to drive account performance and customer satisfaction

Job Requirements

  • Bachelor's degree in Business, Marketing, or a related field.
  • More than 3+ years of experience in key account management, preferably in the e-commerce or retail industry with Fashion background.
  • Proven track record in managing and growing a portfolio of key accounts, with a focus on driving revenue.
  • Strong negotiation and interpersonal skills, capable of building relationships and influencing stakeholders at all levels.
  • Familiarity with the Indonesian market and its business landscape, as well as the Lazada platform and its operations.
  • Fluent in Indonesian and English, with excellent communication and presentation abilities.
  • Ability to work in a fast-paced environment, adapt to VUCA (volatility, uncertainty, complexity, and ambiguity), and thrive in a dynamic Lazada Indonesia team

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