Director, Business Management

Position Description

The Director, Business Management - Indonesia reports directly to the COO, IE (based overseas) and reports to the Country Head of Indonesia locally. This role has responsibility across all Indonesia support functions, and is expected to act as the local lead for all these functions, in conjunction with their reporting lines into the respective Global / Regional Heads. The role in Indonesia encompasses all agency broking and other business activity in that Country.

Key Areas of Responsibilities

The Director, Business Management - Indonesia is responsible for the robust operation of the business within their location. This includes all aspects of the operational processes and infrastructure required to support the local business.  Responsibilities can be separated into the three core areas covering Strategic, Operational and Administrative/Support including, but not limited to:

• Client MIS/data mining to analyze client and business trends, opportunities, etc.

• Continuous focus on Cost Saving opportunities across all departments

• Review of Monthly and Quarterly financial reports for trends, peaks and issues

• Ensure appropriate Succession Planning for key roles in the local office

• Promote / maintain the company culture, including, adherence with the Code of Conduct and ensuring that the local office is in sync with Head Office.

• Plan, organize and control all day-to-day activities of the local office

• Manage and direct company operations to meet financial and operational goals

• Budget planning and tracking throughout the fiscal cycle

• Perform supervisory duties of department support staff

• Drive performance measures for the operation

• Monitor the workplace for staffing and human resources issues, and working closely with the Country Head and HR department, proactively manage these. This may include management of payroll, inductions and exits (including terminations and redundancies) and generally being the on the ground HR contact

• Deal with local sensitive issues and follow appropriate escalation processes as required

• Implement broader operational initiatives and activities locally as directed by Global management

• Manage local Legal requirements such as taxation, regulator and HR

• The Country Head should be kept appraised of any key issues that impact Indonesia

• The Regional COO should be kept appraised of any key local issues that may have a wider impact on the Company or that are material in the local context

• The Business and Support Heads should be kept appraised of any key issues that impact their functions

• Any governance meetings required by the local entities / business by the regulators

• A local office Risk & Support meeting (at least monthly)

• Weekly bullets / summary reporting to the Global COO

• Regular meetings with the Indonesia Country Head as required

• Incident Management in line with the Company Incident policy

• Key Risk Indicators for, but no limited to Trading/Operation errors, Failed Settlements, Security incidents, IT issues

• Audit Point Management in line with Audit and Compliance departments

• Business Resiliency Management, BCP Testing and Crisis Management Team (CMT) coordination

• Physical Security for Buildings, Premises and Staff

• Travel security for staff visiting from other offices

• Monitor T&E spend and exceptions

• Maintain relationship with payroll/insurance vendors

• Contract management and annual review for Outsourced Services

General support for departments (as applicable) including, but not limited to managerial oversight and cover of absence and/or leave:

• Finance (e.g. taxation, treasury)

• Legal

• Compliance

• Audit

• Technology

• Operations

• Risk Management – BCP, Operational, Credit, Market (if any)

• Human Resources

• Local Admin

Requirements

• Experience as a statutory Director responsible for Compliance in stockbroking firm or Minimum of 2 years' experience one level below Director responsible for Compliance in stockbroking firm.

• Holds OJK license for dealer broker or underwriting

• Familiar with prevailing local laws and regulations

• Accountancy background, ideally a Chartered Accountant preferred

• Technical Knowledge of the Equity Broking business

• Excellent Interpersonal and Communication skills

• Commercial awareness

• Leadership skills including goal setting and providing appropriate feedback

• Disciplined approach to compliance and enforcement of policies

• Problem Solving/Analytical ability

• Fostering teamwork including conducting effective team meetings

• Developing expertise in others

• Developing new ideas for taking the business forward

• Action oriented and achievement focused

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