Front Desk Admin

16 hours ago


Jakarta, Jakarta, Indonesia Patra Tomang Residence Full time 4,000,000 - 5,000,000 per year

Lokasi di Tanjung Duren, Jakarta Barat

Tentang kami:

Front Desk Admin / Resepsionis bertanggung jawab atas operasional harian di bagian front office termasuk Customer Service. Peran ini membutuhkan seseorang yang komunikatif, memiliki kemampuan mempersuasi, ramah, dan teliti.

Deskripsi Pekerjaan:

  • Menerima dan menangani proses check-in tamu
  • Memberikan tur unit kepada calon penghuni
  • Menangani proses mulai dari check-in hingga check-out: termasuk pengumpulan pembayaran sewa dan administrasi dokumen
  • Melayani penghuni dengan cara yang ramah dan profesional
  • Kordinasi permintaan layanan dari penghuni dengan tim terkait dan memastikan permintaan diselesaikan tepat waktu
  • Menangani keluhan atau masukan dari penghuni dan tamu secara cepat dan profesional, serta mengeskalasi ke Supervisor jika diperlukan

Kualifikasi:

  • Wanita, belum menikah
  • Memiliki integritas yang tinggi, jujur, rajin, dan mau belajar
  • Dapat menggunakan komputer (Microsoft Excel / Google Sheet)
  • Memiliki jiwa Customer Service yang baik, dengan sikap profesional dan ramah
  • Dapat bekerja sama dengan baik (teamwork penting)
  • Bersedia bekerja di semua shift (pagi dan malam)
  • Bonus bila memiliki pengalaman dalam bidang front desk atau resepsionis, diutamakan di lingkungan residensial atau perhotelan
  • Diutamakan yang tinggal dekat daerah Tanjung Duren, Kebon Jeruk, Grogol, dan sekitarnya atau dapat tinggal di Mes yang kami sediakan.

Bila berminat, mohon langsung hubungi WA

Jenis Pekerjaan: Penuh Waktu


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