Area Service Manager

5 days ago

Makassar, South Sulawesi, Indonesia PT Tata Karya Gemilang Full time 6,000,000 - 8,000,000 per year

Job Description

Bertanggung jawab mengawasi dan memastikan kualitas layanan di beberapa cabang dalam area yang ditentukan. Mengkoordinasikan tim service, memonitor kinerja operasional, serta memastikan standar layanan perusahaan dijalankan dengan konsisten. Mengidentifikasi kebutuhan perbaikan, menangani keluhan pelanggan, serta membuat laporan dan rekomendasi untuk meningkatkan kualitas layanan dan efisiensi operasional.

Job Qualification

  • Pendidikan minimal D3/S1 semua jurusan, lebih disukai Manajemen/Administrasi Bisnis.
  • Berpengalaman di bidang layanan atau operasional sebagai manager minimal 3 tahun.
  • Memiliki kemampuan leadership, komunikasi, dan problem-solving yang baik.
  • Terbiasa menggunakan microsoft office atau perangkat digital lainnya.
  • Mampu mengelola beberapa cabang/area sekaligus dan bekerja dengan target.
  • Memahami standar layanan pelanggan dan operasional.
  • Bersedia melakukan perjalanan dinas ke area kerja.

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