CRM Jr. Manager or CRM Manager

9 hours ago


North Jakarta Jakarta, Indonesia PT Izone Indonusa Full time $2,000,000 - $4,000,000 per year

Responsibilities:

  • Create, maintain, monitor and optimize CRM programs, including crafting content, managing system triggers, increased personalization, targeted segmentation, etc.
  • Manage day-to-day execution of CRM campaign process from beginning to end.
  • Measure and analyze performance of all CRM campaign process.
  • Own all KPIs and metrics in order to proactively optimize and develop all CRM programs to create the best customer experience.
  • Collaborate with marketing, VM, brand, IT, and across teams, including product and data to achieve the collective CRM vision.
  • Lead development of the roadmap programs to increase growth and improve retention.

Requirement :

  • Minimum 2 years of experience in CRM marketing.
  • Detail oriented, organized, self-starter and a great communicator.
  • Good analytical skills and have a creative mind.
  • Proficient with MS Office Excel, Internet application
  • Ability to adapt and work in a challenging and dynamic environment.
  • Persistence, enthusiastic to learn new skills and have a can-do attitude.
  • Passion in CRM and Educational Technology.
  • Up-to-date with market trends and willing to come up with creative ideas.
  • Experience with copywriting and storytelling is a plus.
  • Experience in creating creative content and technical campaign briefs.
  • Good in communication and servant leadership skill.

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