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IT Network Senior Manager

2 weeks ago

Surabaya, East Java, Indonesia PT PERFORMA OPTIMA KOMPUTINDO Full time

Performa Optima Group adalah perusahaan distribusi dan layanan multisegmen yang berdiri sejak tahun 1999 di Surabaya. Kami berfokus pada distribusi produk Teknologi Informasi, Meubelair, Perkakas, dan Alat Kesehatan, serta menyediakan layanan pemasangan, pemeliharaan, dan reparasi produk TI, serta jasa logistik terpadu untuk mendukung kebutuhan pelanggan di seluruh Indonesia.

Performa Optima Group kini memiliki jaringan cabang di Malang, Solo, Tangerang Selatan, Denpasar, dan Manado, yang memperkuat komitmen kami dalam menghadirkan solusi dan layanan berkualitas untuk segmen pemerintah dan swasta.

Performa Optima Group sedang membuka posisi IT Network Senior Manager. Posisi ini bertanggung jawab memimpin perencanaan, desain solusi, implementasi, dan pengelolaan infrastruktur jaringan untuk para klien perusahaan. Peran ini mencakup koordinasi lintas fungsi, pengelolaan tim teknis, hubungan dengan klien, serta pengawasan kualitas layanan agar seluruh proyek dan layanan jaringan memenuhi standar performa, keamanan, dan SLA.

Tanggungjawab IT Network Senior Manager:

  • Menganalisis kebutuhan klien dan merancang solusi jaringan (LAN/WAN/WLAN, Data Center, SD-WAN, Cloud).
  • Memimpin implementasi proyek jaringan, dari perencanaan hingga go-live.
  • Mengelola layanan maintenance atau managed service untuk klien, termasuk SLA dan eskalasi.
  • Mengawasi keamanan jaringan klien (firewall, VPN, segmentation, IDS/IPS).
  • Menjadi kontak teknis senior untuk klien, termasuk konsultasi dan presentasi.
  • Memimpin dan mengembangkan tim Network Engineer.
  • Mengelola vendor, teknologi, dan pengadaan perangkat.
  • Menjaga dokumentasi dan standar kerja untuk layanan jaringan klien.

Kualifikasi:

  • Pendidikan S1 bidang Teknologi Informasi atau terkait.
  • Pengalaman di bidang networking, termasuk memimpin tim.
  • Pengalaman dalam proyek jaringan untuk banyak klien (multi-client environment).
  • Penguasaan routing & switching, firewall, VPN, WLAN, dan SD-WAN.
  • Kemampuan kuat dalam desain solusi dan troubleshooting tingkat lanjut.
  • Mampu berkomunikasi efektif dengan klien dan tim internal.
  • Familiar dengan cloud networking menjadi nilai tambah.
  • CCNP/CCIE, NSE, PCNSE, JNCIP (salah satu atau kombinasi).
  • ITIL v4 atau sertifikasi manajemen proyek sebagai nilai tambah.