Service Delivery Manager
5 days ago
We're a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experienced Service Delivery Manager to drive efficiency, quality, and customer satisfaction.
Key Responsibilities:
- Oversee daily operations and optimize processes for peak performance.
- Lead after-sales support and ensure excellent customer experience.
- Manage installation schedules, quality control, and fault reporting
- Supervise control room activities and maintain operational compliance.
- Build and lead a high-performing team across functions.
- Align local operations with regional goals, manage budgets, and report KPIs.
Requirements:
- Bachelor's in Business, Operations, Engineering, or related field.
- 5+ years in a managerial role
- Proven leadership across multi-functional teams.
- Strong analytical, communication, and problem-solving skills.
- Fluent in English
-
Senior Sales Manager B2B
5 days ago
Menara Standard Chartered Kecamatan Setiabudi, Indonesia, Indonesia Cartrack Full time 15,000,000 - 20,000,000 per yearRole Overview:We are seeking a strategic and aggressive Senior Sales Manager B2B to drive rapid growth across Indonesia and pioneer regional expansion. You will be responsible for exceeding ambitious revenue targets, leading a large team, and closing high-value deals. This role requires a results-obsessed leader willing to travel extensively to win.Key...
-
Operations Manager
21 hours ago
Menara Standard Chartered Kecamatan Setiabudi, Indonesia, Indonesia Cartrack Full time $100,000 - $120,000 per yearWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Operations Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...
-
Sales Team Lead
5 days ago
Menara Standard Chartered Kecamatan Setiabudi, Indonesia, Indonesia Cartrack Full time 10,000,000 - 20,000,000 per yearCartrack, a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries. We are looking for Sales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...
-
Customer Service Support Manager
5 days ago
Indonesia Oracle Full time 4,000,000 - 8,000,000 per yearDescriptionTranslates Oracle Field Services International goals into performance objectives for each team member and measuresindividual performance against plan.Develops employees through regular 1:1s, performance reviews, development and training needs.Masters all service delivery related processes and advises team members on the effective and efficient way...
-
Operations & Service Manager
5 days ago
Indonesia Ahti Interiors Full time 6,000,000 - 12,000,000 per yearAhti Interiors is a design-led sanitary ware brand, supplying premium bathroom products across Bali and Indonesia. We collaborate with leading architects, developers, and interior designers to provide high-quality, sustainable bathroom solutions that blend aesthetics and function.We are now looking for an Operations & Service Manager — a hands-on, highly...
-
Service Delivery Manager Infrastructure
5 days ago
Multi Bintang Indonesia Heineken Full time 500,000 - 2,500,000 per yearAt Multi Bintang Indonesia, you'll have the opportunity to make a meaningful impact—supporting people, the planet, and fostering togetherness. As a Service Delivery Manager Infrastructure, your role is to ensure the seamless operation of our ICT infrastructure, enabling secure, efficient, and reliable access for end-users and management anytime, anywhere....
-
Banquet Service Manager
3 days ago
Indonesia Shangri-La Group Full time $1,200,000 - $3,600,000 per yearShangri-La Surabaya"To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design. The finest dining experiences at every hotel and resort ensure that every palate is pampered, but what...
-
Service Manager Engineering
5 days ago
Indonesia Shangri-La Group Full time 6,000,000 - 8,000,000 per yearShangri-La Surabaya"To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design. The finest dining experiences at every hotel and resort ensure that every palate is pampered, but what...
-
Service Delivery Agent
21 hours ago
Kecamatan Mampang Prapatan, Indonesia HAUD Full time 30,000,000 - 50,000,000 per yearAre you a tech graduate fluent in English with great communication skills?HAUD provides mobile network operators with a complete service to safeguard A2P revenues and enhance network security. This opportunity is in the Managed Service as a Service Delivery Agent. In this role you will be tasked with ensuring proper monitoring control and reporting of HAUD's...
-
Indonesia DBS Bank Full time 15,000,000 - 30,000,000 per yearBusiness FunctionDBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity...