Operation Manager

4 days ago

Banjarmasin, South Kalimantan, Indonesia PT CIMB Niaga Auto Finance Full time 3,000,000 - 6,000,000 per year

JOBDESK :

  • Mengawasi implementasi SOP operasional cabang secara konsisten untuk memastikan kepatuhan dan efisiensi
  • Menjamin keakuratan dan kelengkapan dokumen pembiayaan
  • Menjamin pelayanan nasabah dan perlindungan konsumen berjalan optimal serta responsif terhadap keluhan
  • Memastikan seluruh dokumen kontrak dan arsip kredit tersimpan sesuai ketentuan dan aman
  • Mengawasi ketersediaan dan kelayakan sarana-prasarana cabang, termasuk legalitas, perizinan, dan perawatan infrastruktur
  • Mengontrol realisasi OPEX dan efisiensi anggaran sesuai batasan dan ketentuan perusahaan
  • Mengevaluasi pelaksanaan Branch Initiative termasuk review aktivitas calling dan pencapaian target
  • Menjalin hubungan kerja yang efektif dengan pihak internal dan eksternal (Dealer, Biro Jasa) untuk mendukung operasional cabang
  • Menindaklanjuti hasil temuan audit dan RQC sesuai target date untuk mempertahankan rating audit minimal Moderate
  • Menjalankan dan mengawasi pelaksanaan kebijakan Anti Pencucian Uang dan Pencegahan Pendanaan Terorisme (APUPPT) di area kerja. Serta melaporkan transaksi mencurigakan sesuai ketentuan ke unit Compliance

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