Live Stream Coordinator

4 days ago

South Tangerang, Banten, Indonesia SIRCLO Full time 120,000,000 - 180,000,000 per year

Job Descriptions:

  • Manage livestream production flow (host, co-host, operator) to ensure smooth and high-quality delivery
  • Benchmark against competitors and latest trends to create improvement plans
  • Monitor livestream metrics (GMV, CTR, CTOR, ERR, AOV) and submit performance reports within 24 hours post-livestream with insights and recommendations
  • Propose and execute livestream gimmicks, promos, and ads aligned with brand campaigns
  • Implement creative direction (host approach, design style, real set optimization, host - co host - operator interactiveness during livestream, etc)
  • Ensure livestream operations run smoothly (tools, SOP, troubleshooting)
  • Make sure all crew (hosts, co-hosts, operators) follow workflows and SOPs
  • Monitor viewer sentiment (comments, feedback, reviews) and relay insights to production
  • Collaborate with AM, Store Ops, and Creative Team to align livestream execution
  • Conduct QC checks on livestream sessions to maintain ≥95% execution accuracy
  • Provide constructive feedback to hosts and operators for continuous improvement

Job Requirements:

  • Min. of 2 years experience in project management, livestream production, or account management
  • Strong understanding of livestream engagement metrics and e-commerce sales drivers
  • Basic technical knowledge of livestream tools (TikTok Studio, OBS, marketplace studios)
  • Proven ability to coordinate cross-functional teams (talent, operators, creatives)
  • Comfortable using data dashboards and reading brand KPIs for performance insights
  • Excellent organizational, communication, client-facing skills and strong problem-solving skills; quick to respond to technical or operational issues
  • Able to work onsite in BSD, South Tangerang

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