Officer, Inflight Operations

3 days ago

Subang West Java, Indonesia Malaysia Aviation Group Full time 900,000 - 1,200,000 per year

*Position Title*

Officer, Inflight Operations

*Report To*

Supervisor, Inflight Operation

*Role Purpose*

To provide full support for end-to-end catering operations for Fireflyz ATR aircraft in Subang, including catering loading and offloading, cart setup, stock management, equipment cleaning, vehicle handling, and onboard sales.

*Key Accountability*

  • Prepare Amenities and Refreshment Carts: Stock and organize all amenities and refreshment carts for onboard service.
  • Set Up Merchandise Sales Carts & Replenish Stock: Arrange sales carts and restock items for onboard retail.
  • Transport Catering Items to Aircraft: Move catering supplies from the inflight warehouse to the aircraft.
  • Assist with Aircraft Loading and Offloading: Help load and unload catering, merchandise, and other supplies.
  • Prepare Catering Documentation: Complete checklists and crew delivery orders for catering items.
  • Prepare Catering Equipment: Ready hot water urns, ice cubes, and spare leaflets for service.
  • Clean Equipment: Wash and sanitize carts, ice cooler boxes, hot water urns, and other service equipment.
  • Check Inflight Operation Vehicles Daily: Inspect vehicles used in operations for safety and readiness.
  • Maintain Vehicles: Wash and perform basic maintenance on inflight operation vehicles.
  • Handle Recyclable Items: Collect, compress, and organize recyclables from aircraft and vehicles.
  • Load/Unload First Aid Kits: Rotate and manage onboard first aid kits to ensure they are complete.
  • Monitor Seat Pocket Items: Ensure seat pockets have merchandise leaflets, safety leaflets, and multi-purpose stickers, and restock as needed.

*Qualification & Working Experience*

  • Minimum of SPM, SPMV,DVM or Diploma or Bachelor's degree in Aviation Management, Hospitality, Logistics, or a related field
  • Minimum 1–3 years of experience in airline operations, inflight services, or ground handling

*Areas of Experience*

Exposure to airline catering, aircraft handling, or inflight operations is highly desirable.

*Personality Traits*

  • Team player with strong problem-solving skills.
  • Flexible to work in shifts, including weekends and public holidays.
  • Physically fit for handling aircraft supplies and operational equipment.
  • Strong understanding of airline operational procedures and inflight service protocols.
  • Strong communication and interpersonal skills for coordinating with crew, catering teams, and ground staff.

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