Director of Operations

5 days ago

Kabupaten Serang, Banten, Indonesia PT. Modernland Realty, Tbk Full time 20,000,000 - 25,000,000 per year

The Director of Operations leads and oversees the end-to-end operations of the Industrial Estate, ensuring efficient estate management, reliable infrastructure, high tenant satisfaction, and full regulatory compliance. This role drives operational excellence, service quality, and long-term development of the industrial estate.

Key Responsibilities

  • Lead overall operational strategy and ensure alignment with company objectives.
  • Oversee daily estate operations, including utilities, infrastructure, maintenance, security, and environment.
  • Ensure tenant service quality, handle major issues/complaints, and maintain strong tenant relationships.
  • Manage compliance related to industrial estate regulations, environment (AMDAL), safety, and government permits.
  • Direct infrastructure and development projects, ensuring quality, cost control, and timely execution.
  • Manage OPEX and CAPEX budgets and drive operational efficiency and cost optimization.
  • Collaborate with government agencies, regulators, contractors, and internal stakeholders.
  • Lead and develop multidisciplinary operational teams and promote a safety-first culture.

Qualifications

  • Bachelor's Degree in Civil Engineering, Industrial Engineering, Environmental Engineering, or a related field; Master's Degree preferred.
  • Minimum
    15 years' experience
    in industrial estate, property, or infrastructure operations, with at least
    5–8 years
    in a senior leadership role.
  • Strong knowledge of estate operations, infrastructure, utilities management, HSE, and regulatory compliance.
  • Excellent leadership, communication, and stakeholder management skills.
  • Strong analytical, planning, and decision-making abilities.

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