HOSPITAL FRONTLINER

3 days ago

Jakarta, Jakarta, Indonesia PT Asia Outsourcing Services Full time

Patient Admission & Front Desk Services ( Hospital Admission)

  • Melakukan registrasi pasien rawat jalan dan rawat inap.
  • Menyampaikan informasi mengenai fasilitas rumah sakit, prosedur pelayanan, general consent, serta estimasi biaya kepada pasien dan keluarga.
  • Menerbitkan dan melengkapi admission slip serta memastikan kelengkapan dokumen.
  • Melakukan verifikasi dan validasi berkas pasien, serta mengingatkan jadwal kontrol.

Medical Administration & Patient Records (Hospital Clerk)

  • Memastikan data registrasi pasien lengkap, akurat, dan selalu diperbarui.
  • Melakukan update terhadap rencana tindakan dan pengobatan di setiap unit perawatan.
  • Mendokumentasikan seluruh jasa medis dan transaksi pasien (jasa dokter, obat-obatan, tindakan, dsb).
  • Merapikan formulir penunjang medis dan memastikan rekam medis lengkap sebelum dikembalikan ke bagian rekam medis.

Patient Billing & Cashier Services (Hospital Cashier)

  • Menerima dan memproses pembayaran pasien (One Gate Payment & Multi Gate Payment).
  • Memastikan seluruh billing pasien telah selesai sebelum pasien pulang.
  • Menjelaskan prosedur administrasi dan perubahan biaya kepada pasien atau keluarga dengan jelas dan sopan.

Kualifikasi :

  • Pendidikan minimal S1 semua jurusan.
  • Berpenampilan rapi, sopan, dan representatif.
  • Pengalaman minimal 1 tahun di bidang administrasi rumah sakit / customer service / teller / frontliner / asuransi.
  • Mampu berkomunikasi dalam Bahasa Inggris secara aktif.
  • Memiliki kemampuan komunikasi yang baik dan customer service mindset.

Benefit :

  • Gaji pokok
  • Tunjangan makan, tunjangan shifting, dan service allowance.
  • BPJS KS/TK
  • THR
  • Kompensasi

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