Presales - Solutions Architect

3 days ago

Jakarta, Jakarta, Indonesia Kinobi AI Full time

Kinobi AI
is a Singapore-based company dedicated to transforming higher education by helping universities go beyond just academics. We focus on holistic student success, leveraging AI-powered solutions to ensure that students are well-prepared for their careers. We're looking for individuals who share our vision and want to make a meaningful impact in the future of education.

Our purpose is to:

  • Empower institutions to guide their beneficiaries toward meaningful employment opportunities through AI-driven solutions
  • Demonstrate to the world that a global AI-powered B2B SaaS enterprise can be successfully built from Southeast Asia

About the Role

As a
Solutions Architect
, you will play a key role in supporting Kinobi's Go-To-Market operations, covering areas such as global sales and tender coordination, compliance documentation, and client solution delivery. You'll manage the business cycle from opportunity creation to post-bid execution, ensuring smooth collaboration across Sales and Product/Implementation, while maintaining excellence in execution, communication, and client experience.

Job Description:

  • Manage lead qualification, proposal development, and RFP coordination, ensuring timely and accurate delivery.
  • Handle proof-of-concepts (POCs) and demos with potential clients, working closely with internal teams to showcase product capabilities and align solutions to client needs.
  • Prepare and deliver quotations, proposals, and tender documents within defined SLAs, maintaining high quality and precision.
  • Build and maintain strong relationships with prospects and clients through regular engagement and proactive follow-ups.
  • Coordinate cross-functional collaboration between Co-founders, Product Managers, and Sales leads to ensure strategic alignment and operational clarity.
  • Support audit and compliance documentation (e.g., ISO 27001, IMDA) and ensure all requirements are completed on time.
  • Provide data-driven insights and feedback to improve GTM effectiveness, proposal success, and client satisfaction.
  • Maintain accurate CRM tracking and reporting, ensuring full visibility of all opportunities and progress.
  • Take initiative in driving activities that support the achievement of revenue and conversion targets, with a strong sense of ownership and accountability.

Requirements:

  • 2–5 years of experience in SaaS, consulting, business operations, or GTM roles.
  • Strong English communication skills (verbal and written).
  • Demonstrated business acumen and ability to translate client needs into clear solutions or proposals.
  • Highly organized, detail-oriented, and able to manage multiple priorities independently.
  • Proficient in Excel, PowerPoint, and CRM tools.
  • Comfortable working closely with cross-functional teams (Co-founders, Product, Sales).
  • Able to handle tight deadlines and maintain accuracy under pressure.
  • Familiarity with AI tools or process automation is a plus.
  • Previous exposure to RFP processes, solutioning, or client-facing documentation preferred.
  • Self-driven, proactive, and motivated to grow in both commercial and operational aspects of the business.

Bonus Points:

  • Experience in the SaaS or higher education space
  • Past collaboration with Product, Sales, or high level stakeholders
  • Familiarity with global market

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