Customer Service Officer
4 days ago
Kami sedang mencari
Freelance Customer Service (Agent WhatsApp)
yang responsif, komunikatif, dan bersemangat untuk bergabung bersama tim kami
Tugas utama kamu adalah membantu membalas chat pelanggan melalui WhatsApp dengan ramah, cepat, dan sesuai panduan yang telah disediakan.
Tanggung Jawab:
- Membalas chat WhatsApp pelanggan dengan sopan dan profesional;
- Memberikan informasi seputar produk, promo, atau layanan sesuai panduan;
- Mencatat dan melaporkan hasil chat harian;
- Menjaga kepuasan pelanggan melalui komunikasi yang positif dan solutif;
Kualifikasi:
- Minimal pendidikan SMA/SMK sederajat;
- Terbiasa menggunakan WhatsApp Web dan komputer/laptop;
- Fast response, komunikatif, dan memiliki etika komunikasi yang baik;
- Bisa bekerja sesuai jadwal shift;
- Pengalaman sebagai admin online shop atau CS menjadi nilai tambah;
Sistem Kerja:
- Freelance (bisa kerja dari rumah);
- Jadwal shift tiap Sabtu dan Minggu WIB WIB);
- Wajib online dan responsif selama jam kerja.
Benefit:
- Fee per shift (sesuai kesepakatan);
- Berpeluang menjadi CS tetap jika performa baik.
Cara Melamar:
Kirim CV singkat dan contoh tangkapan layar percakapan (chat responsif yang pernah kamu lakukan, jika ada) ke:
Email:
Subjek:
Lamaran Freelance CS WhatsApp – [Nama Kamu]
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