Waitress

5 days ago

Jakarta, Jakarta, Indonesia Provices Group Full time 2,500,000 - 3,500,000 per year

Tugas dan Tanggung Jawab :

  • Menyambut dan mendudukkan tamu dengan ramah sesuai standar hotel
  • Menyajikan makanan & minuman sesuai SOP fine-dining
  • Memberikan pelayanan tambahan dan menangani permintaan/komplain tamu
  • Menjaga penampilan profesional sesuai grooming standard
  • Menjelaskan menu dan memberikan rekomendasi
  • Mencatat dan menginput pesanan ke sistem POS dengan akurat
  • Menyajikan makanan & minuman sesuai SOP fine-dining
  • Menjaga kebersihan meja dan area restoran sebelum, selama, dan setelah service
  • Berkoordinasi dengan kitchen, bar, dan cashier untuk kelancaran operasional
  • Menyiapkan dan memproses pembayaran tamu
  • Memastikan kepuasan tamu dan mengucapkan terima kasih saat mereka pergi

Kualifikasi :

  • Pendidikan minimal SMK Perhotelan
  • Pengalaman minimal 2 Tahun di posisi yang sama
  • Memahami SOP Food & Beverage Service
  • Memahami Service Excellent dan Table Manner
  • Berpenampilan rapi, bersih, dan sopan
  • Bersedia mengikuti perjalanan Dinas

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