Telesales Supervisor

4 days ago

Jakarta, Jakarta, Indonesia Private Advertiser Full time 9,000,000 - 12,000,000 per year

We're looking for a dynamic Telesales Supervisor to lead and inspire our high-energy telesales team. If you have a passion for driving sales performance, developing talent, and delivering exceptional customer experiences—this is your opportunity to grow with a global leader.

Responsibilities:

  • Lead, manage, and motivate a team of telesales agents to consistently meet and exceed individual and team sales targets.
  • Develop the team's capabilities through continuous coaching, training, and constructive feedback to enhance sales techniques and performance.
  • Define clear performance goals and key metrics, regularly reviewing team and individual results to track progress.
  • Conduct structured performance evaluations and implement improvement plans to address performance gaps and foster professional growth.
  • Analyze sales data and call trends to identify opportunities for process optimization and revenue growth.
  • Uphold the highest standards of professionalism by ensuring team adherence to sales scripts, compliance guidelines, and company policies.
  • Cultivate a positive, collaborative, and high-energy team environment that drives motivation and results.
  • Partner with marketing, operations, and other departments to streamline sales processes and improve the overall customer journey.
  • Maintain a deep understanding of industry trends, competitor strategies, and market dynamics to identify new business opportunities.

Requirements:

  • Bachelor's Degree in any discipline.
  • Minimum of five years of experience in Telesales/Telemarketing, with a proven track record in a team leadership capacity.
  • Excellent verbal and written communication skills in English.
  • A proactive, results-driven leader with a positive "can-do" attitude and strong work ethic.
  • Ability to build rapport and communicate effectively with individuals at all levels, both internally and externally.
  • A customer-centric mindset with a genuine passion for service excellence.
  • Please note that only resumes submitted in English will be accepted.

Note : Interview will be in ENGLISH

  • Telesales Supervisor

    4 days ago

    Jakarta, Jakarta, Indonesia SEVEN Retail Full time 4,000,000 - 8,000,000 per year

    Responsibilities:Manage the telesales performance in handling chats from customers in multiple platforms (WhatsApp, Social Media, etc.)Able to motivate telesales in order to improve their performanceAble to create the SOP & process for telesales in handling customersRequirements:Min 3 years working experience in customer serviceMin 1 year working as...

  • Customer Service Representative

    4 days ago

    Jakarta, Jakarta, Indonesia Nisvara Full time 4,000,000 - 6,000,000 per year

    Nisvara adalah brand affordable luxury heritage bakery yang menghadirkan produk roti dan hampers premium dengan sentuhan budaya Nusantara. Terhubung dengan masyarakat melalui channel digital, booth, dan korporasi. Kami mencari Customer Service Supervisor yang energik dan berintegritas tinggi untuk memimpin tim CS dalam mengelola lead digital dan meningkatkan...

  • Leads Qualifier Officer

    2 days ago

    Jakarta, Jakarta, Indonesia Lion Parcel Full time

    Job Description:Leads GenerationConduct lead sourcing activities through various channels and lead generation tools such as LinkedIn, Apollo, and other platforms.Ensure all generated leads meet the criteria and customer profile of Lion Parcel's corporate segment.Create a comprehensive listing and classification of leads based on their potential and...

  • Digital Marketing Supervisor

    4 days ago

    Jakarta, Jakarta, Indonesia AXA Full time $500,000 - $1,000,000 per year

    Desired Skills and ExperienceUnderstanding of digital marketing and digital productionAdequate knowledge of web design, web development, CRO and SEOExperience delivering a variety of digital assets, including rich media online ads, micro sites, and social media applications.Solid understanding of web metrics, digital analytics tools (comscore, similarweb,...

  • Digital Marketing Supervisor

    9 hours ago

    Jakarta, Jakarta, Indonesia AXA Full time $240,000 - $360,000 per year

    PT AXA Mandiri Financial Services(AXA Mandiri) is a joint venture (JV) between PT Bank Mandiri (Persero) Tbk andthe AXA Group which was founded in 2003. PT AXA Mandiri Financial Services (AXA Mandiri) is supported by more than1,800 Financial Advisors in more than 1,800 branches of Bank Mandiri and BankSyariah Mandiri's 170 branches throughout Indonesia. AXA...

  • Supervisor Telemarketing

    2 weeks ago

    Jakarta, Indonesia PT. Jaring Synergi Mandiri Full time

    **Kualifikasi**: **1. Laki - Laki** **2. Min. D3** **3. Max. 35 tahun** **4. Pengalaman Supervisor Telesales / Telemarketing.** **5. Pengalaman Team Leader Telesales / Telemarketing mínimal selama 2 tahun di 1 perusahaan** **6. Memiliki Leadership dan Target Oriented** **Benefit**: - **Gaji Pokok**: - **Insentif**: - **BPJS**: - **Karir, dll

  • Car Insurance Telesales

    2 weeks ago

    Jakarta, Indonesia Cermati.com Full time

    Company Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...

  • Supervisor Telesales

    2 weeks ago

    Jakarta, Indonesia PT Mitra Utama Solusi Telematika Full time

    Klien kami yang bergerak di bidang penyedia layanan Internet membutuhkan posisi: **"Supervisor Telesales"** **Requirement**: 1. Pria & wanita 2. Pendidikan mínimal D3 semua jurusan 3. Punya pengalaman di bidang tv kabel dan asuransi. 4. Memiliki keahlian dalam manage team penjualan 5. Komunikatif dan memiliki jiwa leadership 6. Bersedia ditempatkan di...

  • Telesales

    7 days ago

    Jakarta, Indonesia VPLUS.ID Full time

    **Tugas dan Tanggung Jawab**: - Melakukan penjualan produk via telepon terhadap konsumen perusahaan sampai dengan closing transaksi - Membuat laporan harian atas penjualan produk perusahaan kepada Supervisor - Jujur dan bertanggung jawab terhadap pekerjaannya **Kualifikasi**: - **Pria/Wanita**: - **Berusia antara 19 -35 tahun**: - mínimal lulusan...

  • Telesales Supervisor

    1 week ago

    Jakarta, Indonesia Cartrack Technologies Phl Inc Full time

    Responsible for managing the telesales team within a company. Conceptualize and develop the TeleSales strategy including sales training, scripting, campaign timing, sales forecast, campaign tracking Train the junior staff, set sales targets, and monitor performance. Researching and qualifying new leads, routing qualified opportunities to the appropriate...

  • Telesales Staff

    7 days ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Tugas dan Tanggung Jawab**: - Melakukan penjualan produk via telepon terhadap konsumen perusahaan sampai dengan closing transaksi - Membuat laporan harian atas penjualan produk perusahaan kepada Supervisor - Jujur dan bertanggung jawab terhadap pekerjaannya **Kualifikasi**: - **Pria/Wanita**: - **Berusia antara 19 -35 tahun**: - mínimal lulusan...

  • Telesales Staff

    4 days ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Tugas dan Tanggung Jawab**: - Melakukan penjualan produk via telepon terhadap konsumen perusahaan sampai dengan closing transaksi - Membuat laporan harian atas penjualan produk perusahaan kepada Supervisor - Jujur dan bertanggung jawab terhadap pekerjaannya **Kualifikasi**: - **Pria/Wanita**: - **Berusia antara 19 -35 tahun**: - mínimal lulusan...

  • Telesales Officer

    2 weeks ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Tugas dan Tanggung Jawab**: - Melakukan penjualan produk via telepon terhadap konsumen perusahaan sampai dengan closing transaksi - Membuat laporan harian atas penjualan produk perusahaan kepada Supervisor - Jujur dan bertanggung jawab terhadap pekerjaannya **Kualifikasi**: - **Pria/Wanita**: - **Berusia antara 19 -35 tahun**: - mínimal lulusan...

  • Telesales Officer

    4 days ago

    Jakarta, Indonesia PT. Prima Fajar Cahaya Surya Full time

    Klien kami PT. Ekiwi Koneksi Perdagangan yang bergerak dibidang penjualan kosmetik dan obat-obatan herbal membutuhkan telemarketing/telesales dengan persyaratan sebagai berikut: **Tugas dan Tanggung Jawab**: - Melakukan penjualan produk via telepon terhadap konsumen perusahaan sampai dengan closing transaksi - Membuat laporan harian atas penjualan produk...

  • Telesales - English Speaker

    6 days ago

    Jakarta, Indonesia ADI Consulting Indonesia Full time

    Job Descriptions: - Make an outbound call to customers to offer and persuade them to make purchase. - Assist customer selecting products which best meet their requirements/preferences. - Maintain an up-to-date knowledge of products to be able to provide useful information to customers. **Requirements**: - Good communication skill in English (both spoken...