General Manager

5 days ago

Mengwi Bali Indonesia Outpost Full time $40,000 - $80,000 per year


General Manager (Full-Time)

Job Description:

  • Oversees the operations of the entire property.
  • Manage on-going profitability of the property, ensuring revenue and member satisfaction targets are met and exceeded.
  • Ensure that monthly financial forecasts for Coliving, Coworking, Food & Beverage, Travel, Trainings, Events and all other departments are on target.Analyzing P&L statements and reacting with impactful strategies based on findings.
  • Prepare and monitor daily and monthly financial reports.
  • Responsible for the preparation and presentation of the annual Operating Budget.
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
  • Overseeing and managing all departments and working closely with departmental managers on a daily basis.
  • Lead and mentor the management team to ensure career progression , development and team satisfaction.
  • Act as a final decision maker in hiring key staffs.
  • Ensure full compliance to SOPs, policies, procedures and service standards.
  • Conduct and respond to audits to ensure continual improvement is achieved.
  • Responsible for legalization, health & safety, fire regulations and that all legal requirements are met.
  • Handling member complaints, and overseeing the service recovery procedures.
  • Ensuring reviews will be answered accordingly and ratings on OTAs stays on target .
  • Ensure all decisions are made in the best interest of the company.
  • Take an active role in engaging our community through events and sparking conversations in our spaces and our online community platforms.

Requirements :

  1. A bachelor or masters degree in hotel management is preferred, or candidates who have the required experience in opening, managing and operating a hotel with a clear track record.
  2. 10 years experience in the hospitality industry, with significant international experience preferred.
  3. 1-3 years of experience as a General Manager required.
  4. Understanding of coliving and coworking markets are a big plus.
  5. The ideal candidate is a seasoned and highly intelligent hospitality industry professional with outstanding management skills and extensive hands-on experience.
  6. Available to work when needed, including weekends, holidays, and nights.
  7. Excellent interpersonal communication and organizational skills to coordinate a variety of project activities with a strong attention to detail.
  8. Ability to communicate effectively, written or verbal, with a multitude of different stakeholders respectfully and appropriately.
  9. Addressing operational concerns and issues, monitoring overall stakeholder and constituent satisfaction.
  10. Developing and implementing operational procedures and policies.
  11. Critical thinking and problem-solving skills; ability to conduct research for special projects, respond timely to inquiries, and present clear and succinct written/oral briefings.
  12. Ability to work with details, confidential and time-sensitive issues.
  13. Good decision-making skills and response to high-pressure situations.
  14. Good English communication and listening skills.
  15. Ability to work under pressure, comfortable dealing with ambiguity and working independently.
  16. Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations skills.
  17. Detailed understanding of data administration and management functions (collection, analysis, distribution, etc).
  18. Proficient in MS Office 365 (Excel, Access, Word, etc.).
  19. An ability to work cross-functionally and be supportive to multiple team members.
  20. Passionate to learn and grow.

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