SDU Change Management
4 days ago
Overview:
Manages all aspects of Transformation communication; delivers and pushes communications to the frontlines; supports leaders throughout the organization in developing Change Stories
Co-develop and co-deliver transformation capability building programs
Role Requirements:
A. Minimum 2 years of experience in the insurance industry, preferably in one of the following areas:
o Strategy function (preferable in business channel)
o Project management
o Coaching or leadership development
B. Strong understanding of agency operations and strategic initiatives.
Candidate Profile:
Proven experience in communications and public relation both within and outside of the organization
Deep understanding of practices in communication, including producing content for different channels (web, in-person, written, video, social media, etc.)
Excellent communication (written and verbal) and coaching skills
High-performing individual with strong standing and good network within the organization
Main Responsibilities:
Works with CAO, Head of SDU Office, Executive Team and Workstream Sponsors to deliver Transformation communications
Prepares regular Transformation communications including weekly email, videos, web content, newsletters, etc. to make the transformation progress transparent to the entire organization
Advises leaders on the best forms of communication to reinforce the Transformation goals
Supports roadshows, town halls, site meetings and other communications for for the Transformation
Supports leaders in creating Change Stories at all levels of the organization
Coordinates the development of the Change Stories that cascade from the CAO down to the front line
Coaches leaders on the development and delivery of Change Stories
Disseminates change stories for the organization through intranet and to the public through internal and social media
Becomes a frontline change agent for the Transformation
Shares key messages on the front lines of the Transformation
Promotes and supports key reward and recognition efforts across the organization
Works closely with workstream sponsors to support communications as a tool of organizational health improvement
Develop and deliver capability building jointly with L&D
Launch surveys to identify capability level and gaps
Develop capability building programs jointly with L&D team and coordinate delivery with L&D team
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