Customer Service

20 hours ago


Ambon City, Maluku, Indonesia PT. BFI FINANCE INDONESIA, Tbk Full time 2,000,000 - 3,000,000 per year

Job Description

  • Bertanggung jawab terhadap kepuasan konsumen eksternal melalui pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh
  • Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan
  • Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat
  • Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat
  • Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA
  • Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office

Requirements

  1. Pendidikan terakhir S1/sederajat (terbuka untuk fresh graduate)

  2. Domisili daerah Ambon

  3. Memiliki kemampuan komunikasi yang baik

Performance Bonus

Paid Sick Leave

Training & Professional Development

Maternity & Paternity Leave

Medical & Health Insurance


  • Customer Service

    3 days ago


    Ambon City, Maluku, Indonesia PT Indonesia Morowali Industrial Park Full time 3,000,000 - 5,000,000 per year

    Job ResponsibilitiesPT Indonesia Morowali Industrial Park Bergerak Di Bidang Tambang Nikel Di Morowali Memberi Kesempatan Dan Mencari Kandidat Terbaik, Bertanggung Jawab, Energik Dan Mau Mengembangkan Karir Serta Berani Mengambil Tantangan.Posisi Lowongan Pekerjaan: - Kepala Produksi- Staff Administrasi- Sekretaris- Supervisior- Customer Service- Production...

  • Frontliner (Ambon)

    20 hours ago


    Ambon City, Maluku, Indonesia PT Bank Nationalnobu Tbk Full time

    As a Frontliner, you will be the first point of contact for customers, responsible for delivering excellent service and creating a positive banking experience. This role includes handling daily transactions such as deposits, withdrawals, and payments, as well as providing accurate information about banking products and services. You are also expected to...

  • Sales (Maluku)

    3 days ago


    Ambon City, Maluku, Indonesia byOrange Full time 6,000,000 - 8,000,000 per year

    Position Overview: As a Sales Support Staff, you will be responsible for driving sales growth and building strong customer relationships in Maluku. The ideal candidate will have a proven track record in sales, a deep understanding of the local market, and excellent communication skills.Key Responsibilities:Sales Growth: Achieve and exceed sales targets...


  • Ambon City, Maluku, Indonesia Dev Full time 30,000,000 - 50,000,000 per year

    Uraian Pekerjaan PT PLN (Persero) kembali membuka Kesempatan kepada Putra-Putri Indonesia terbaik untuk bergabung dan berkembang bersama menjadi Karyawan PT PLN (Persero).POSISI SEBAGAI BERIKUT1.Kepala Produksi2.Operator Produksi3.Account Executive4.Accounting & Finance5.Administrasi6.Manager7.Manager Operasional8.Asisten Manager9.Management10.Asisten...


  • Ambon, Indonesia LB Handels GmbH & Co. KG Full time

    **Company**: LB Handels GmbH & Co. KG **Location**: Remote (Indonesia) **Industry**: Mobile Phone Accessories **Employment Type**: Full-time **About Us**: LB Handels GmbH & Co. KG is a leading retailer of mobile phone accessories, primarily serving the German end-customer market through platforms such as Amazon, eBay, Kaufland, Otto, and others. We are...

  • Service Manager

    3 days ago


    Jambi City, Jambi, Indonesia Thamrin Group Full time 90,000,000 - 120,000,000 per year

    About the ChallengeAre you a results-driven leader with a passion for after-sales service in the automotive industry? Do you excel in managing teams and ensuring customer satisfaction while optimizing service operations? If you have a proven track record in service management and thrive in delivering high-quality customer service, you might be the perfect...


  • Jambi City, Jambi, Indonesia Eatwell Culinary (Ta Wan - Ichiban Sushi - Dapur Solo) Full time 15,000,000 - 30,000,000 per year

    Company DescriptionEatwell Culinary Indonesia, established in 1995, is dedicated to becoming a leader in the Indonesian restaurant industry, with a strong commitment to integrity, collaboration, adaptability, and growth. We provide unforgettable culinary experiences through our brands Ichiban Sushi, Ta Wan, and Dapur Solo. With over 200 outlets, we strive to...


  • Pekanbaru, Pekanbaru City, Indonesia Rentokil Initial Full time 15,000,000 - 25,000,000 per year

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and...


  • Jambi City, Jambi, Indonesia PT Jotun Indonesia Full time 42,000,000 - 120,000,000 per year

    Jotun is expanding rapidly in Indonesia and seeking a dynamic professional to strengthen Decorative Retail department as the Decorative Retail Consultant - Jambi.The successful candidate will sell and promote decorative products to traditional customers and seek new potentials in the designated area by providing professional sales service, monitoring...

  • Pos Head

    2 weeks ago


    Jambi City, Jambi, Indonesia PT Hino Finance Indonesia Full time 10,000,000 - 15,000,000 per year

    About the role We are a multinational financing company that currently seeking an experienced and dynamic Pos Head to join our team. As the Pos Head, you will be responsible for leading and overseeing the operations of our branch located in Jambi. This full-time role offers an exciting opportunity to contribute to the growth and success of our business.What...


  • Jambi City, Jambi, Indonesia PT CARSURIN Tbk Full time

    About the role We are seeking an enthusiastic and driven Sales Representative to join our team in Jambi. As a Sales Representative, you will play a crucial role in driving business growth and achieving sales targets. This full-time position will involve building strong relationships with both new and existing clients, identifying sales opportunities, and...

  • Process Associate

    20 hours ago


    City of Medan, Indonesia IGT Solutions Pvt Ltd Full time 2,000,000 - 5,000,000 per year

    We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers...

  • Process Associate

    2 weeks ago


    City of Medan, Indonesia IGT Solutions Pvt Ltd Full time 2,000,000 - 6,000,000 per year

    Train N Hire ProgramDesignation: ApprenticeJob Summary: -We are looking for Graduate/Result Awaited Fresher for our International process. This role involves providing customer service support via multiple channels for our international processes.We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This...

  • Associate

    2 weeks ago


    Jambi City, Jambi, Indonesia CAN AMERICAN ENTERPRISES LTD Full time 20,000,000 - 25,000,000 per year

    We are dedicated to delivering high-quality products and services to our valued clients. Our team is committed to excellence, innovation, and providing exceptional customer service. We are constantly striving to improve and grow in order to better serve our community and customers.Role DescriptionThis is a full-time on-site role for an Associate located in...