Fb supervisor
3 days ago
**Key Responsibilities
- Operations Management
• Assist the F&B Manager in overseeing daily operations of all F&B outlets, including restaurant, bar, room service, and banquets.
• Ensure smooth coordination between kitchen and service teams for efficient guest service.
• Monitor product quality, presentation, and service standards in all outlets.
• Handle guest feedback and complaints promptly and professionally.
- Staff Supervision & Development
• Supervise, train, and motivate service team members to maintain high performance and service consistency.
• Support in scheduling staff, controlling overtime, and ensuring adequate manpower coverage.
• Assist in performance evaluation and help develop staff through regular coaching.
- Financial & Cost Control
• Assist in achieving budgeted revenue, cost targets, and profitability for all outlets.
• Monitor inventory levels and control food & beverage costs through effective ordering and wastage management.
• Help analyze daily sales reports and identify opportunities for upselling and revenue growth.
- Guest Experience & Quality Assurance
• Maintain consistent guest satisfaction by ensuring warm, professional, and attentive service.
• Conduct regular floor checks to monitor ambiance, cleanliness, and service quality.
• Ensure all hygiene, safety, and health regulations (HACCP standards) are followed at all times.
- Administration & Reporting
• Support in preparing F&B reports, daily revenue summaries, and monthly performance analysis.
• Assist with menu planning, pricing strategy, and coordination with culinary teams for promotions or events.
• Participate in F&B meetings and contribute creative ideas for improvement.
- Event & Promotion Coordination
• Assist in planning and executing special events, seasonal promotions, and themed dining experiences.
• Collaborate with Sales & Marketing to ensure promotional activities align with brand identity and revenue goals.
Key Qualifications
• Minimum 2–3 years of experience in F&B operations, with at least 1 year in a supervisory or assistant manager role.
• Strong leadership, communication, and problem-solving skills.
• Good understanding of food and beverage trends, service standards, and cost control.
• Flexible to work on shifts, weekends, and public holidays.
• Hospitality management background preferred.**
