IT Quality Assurance and Support

1 day ago

Tangerang, Banten, Indonesia FINETIKS Full time 3,000,000 - 5,000,000 per year

Company Description

FINETIKS' mission is to help our generation build great financial habits to live financially well. We aim to be a platform where users can access all their finances in a single place, with personal insights to control and manage their financial needs. Building an inclusive community, we support each other on the journey to financial goals and literacy, partnering with the financial ecosystem for access to products that invest, grow, and protect wealth over time.

Role Description

This is a full-time hybrid role as an Information Technology Quality Assurance and Support Specialist at FINETIKS. Responsibilities include test management, creating test cases, ensuring quality assurance, utilizing analytical skills, and providing Level 1 IT support. You will also talk to customers directly for incidents/bugs/issues finding.

Qualifications

  • Analytical Skills and Test Management experience
  • Quality Assurance and Information Technology proficiency
  • Ability to create effective test cases
  • Experience in testing mobile apps for Android and iOS
  • Experience in testing APIs
  • Experience in L1 (Level 1) Customer Support
  • Strong problem-solving and troubleshooting skills
  • Experience in software testing and QA processes
  • Good understanding of IT systems and infrastructure
  • Excellent communication and collaboration abilities
  • Relevant certifications in QA or IT are a plus

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