Customer Service

3 days ago


Jakarta, Jakarta, Indonesia PT. Grahatama Persadarealty Full time 2,000,000 - 4,000,000 per year
  • Menjadi frontliner yang menerima, mencatat, dan menindaklanjuti setiap keluhan (complaint), permintaan layanan, dan pertanyaan dari penghuni atau tenant.
  • Melakukan koordinasi dengan departemen terkait (Engineering, Security, Housekeeping, Admin, Finance) untuk memastikan penyelesaian setiap keluhan tepat waktu.
  • Membuat laporan harian terkait complaint log, status penyelesaian, dan feedback dari penghuni.
  • Menyampaikan informasi dan pengumuman resmi dari manajemen kepada penghuni (seperti jadwal perbaikan, kegiatan kawasan, atau kebijakan baru).
  • Melayani kebutuhan administrasi penghuni, seperti surat izin renovasi, surat masuk/keluar barang, atau permohonan layanan teknis.
  • Menjaga kerahasiaan data penghuni serta informasi internal manajemen.
  • Penempatan di Springhill Yume Lagoon, Cisauk, Kabupaten Tangerang.

Jenis Pekerjaan: Penuh Waktu

Pertanyaan Lamaran:

  • Apakah anda bersedia bekerja di Cisauk, Kabupaten Tangerang?

Pengalaman:

  • Customer Service: 1 tahun (Diwajibkan)

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