Customer Service/Frontliner

3 days ago

Jakarta, Jakarta, Indonesia Buumi Playscape Full time 10,000,000 - 20,000,000 per year

Job Description

  • Serving customer inquiries and reservations regarding Buumi services (playground, classes, events, etc.) through the website, chat applications (WhatsApp), and walk-ins (on the spot).
  • Explaining Buumi service regulations and terms to recommend services that suit the needs of customers (children and companions).
  • Handling customer transactions through the use of POS machines and payments (EDC, e-wallets, etc.).
  • Managing administration and reports related to reservations, customers, sales, inventory, orders, etc.
  • Building positive interactions with customers and business partners.
  • Tidying up and cleaning the outlet.

Qualification

  • Minimum Diploma in Tourism, Business Administration or related field.
  • Active in English and able to operate computers (Microsoft Office).
  • Preference given to those experienced in customer service or handling customers/clients directly.
  • Experienced in operationg POS machines
  • Enjoy working with children and able to interact well with children.
  • Willing to work in shifts, including Saturdays, Sundays, & National Holidays.
  • Ability to manage administrative data.
  • Multitasking and attractive appearance.
  • Disciplined, clean, and meticulous.

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