Customer Support Consultant

3 days ago

Jakarta, Jakarta, Indonesia Gaji Full time 1,200,000 - 3,600,000 per year

Job description:

  • Conduct end-to-end of customer support processing in accordance with the established SOP
  • Provide service excellence according to the clients needs through Ticket Apps, Telephone, Email, or WhatsApp support
  • Conduct training about system to the clients effectively
  • Managing Customer Support Report and documentations accordance with established SOP

Requirement:

  • Bachelors degree in Information System, Accounting, Management, or related qualification
  • Experience in customer support is highly preferred
  • Good communication skills, both verbal and written
  • Strong problem-solving skills
  • Basic knowledge of HRIS & PPh21 is preferred

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