Senior Business Development Manager

Senior Business Development Manager - Indonesia

Multiple Verticals: Event Ticketing, Travel OTAs, Airlines & More

Location: Jakarta, Indonesia (Mandatory)

Language Requirements: Fluent Indonesian (Mandatory) and fluent English (Mandatory)

About Protect Group

Protect Group is a global provider of technology-powered protection services and ancillary solutions, trusted by over 400 top brands across multiple industries including Travel, Hospitality, Entertainment, and Financial Services. Our industry-leading services like Refund Protect and Protect Plus leverage an AI-powered Dynamic Platform to deliver fully refundable bookings and curated ancillary products (like lounge access, carbon offsetting, etc.), driving significant incremental revenue and enhancing the customer experience for our partners, which include airlines, rail operators, Online Travel Agencies (OTAs), hotels, and ticketing companies.

The Role

We are seeking an ambitious, results-driven, and highly capable Senior Business Development Manager (BDM) to aggressively drive the growth of Protect Group's solutions within the dynamic Indonesian market. This role will focus on securing enterprise-level partnerships across multiple high-growth verticals, including:

• Airlines & Rail Operators
• Online Travel Agencies (OTAs) & Hotel Groups
• Event Ticketing Platforms & Promoters

The ideal candidate will be a true hunter with a proven track record of winning new, complex enterprise business in the Indonesian market. You will leverage your native Indonesian language skills, deep understanding of local business culture, and experience in relevant sectors to secure strategic partnerships with leading national and regional brands.

Key Responsibilities

New Business Acquisition (Hunting)

• Strategy & Execution: Develop and execute a comprehensive sales strategy for the Indonesian market, including target account lists, detailed sales forecasts, and market penetration plans to consistently achieve and exceed quarterly and annual revenue targets.
• Proactive Sourcing: Proactively identify, qualify, and secure new high-value business opportunities within all agreed-upon verticals.
• Full Sales Cycle Ownership: Own and manage the entire sales cycle, from initial cold-call and pitch to negotiation, contract finalisation, and successful "Go-Live" handoff to the Partnerships team.

Relationship Management & Market Insight

• Executive Relationship Building: Cultivate and maintain strong, long-term relationships with key decision-makers (C-level, VP of Commercial, Product, and Strategy) in major Indonesian and regional target accounts.
• Market Intelligence: Monitor and report on local market trends, competitor activities, and specific product needs within Indonesia's travel, ticketing, and ancillary service industries to inform company strategy

Product and Cross-functional Collaboration

• Product Expertise: Become a subject matter expert on Protect Group's offerings (Refund Protect and Protect Plus), effectively communicating their data-driven value proposition and technical integration requirements to potential partners.
• Internal Alignment: Work closely with internal teams, including Product, Technology, Legal, and Partnerships, to ensure seamless sales execution, technical feasibility, and high partner satisfaction.

Essential Skills & Qualifications

Language Fluency

• Indonesian Fluency (Mandatory): Native or Bilingual fluency in Indonesian (Bahasa Indonesia) is required for effective communication, negotiation, and building trust with local enterprise partners.
• English Fluency (Mandatory): Fluent professional working proficiency in English is essential for internal reporting and communication with the global team.

Experience

• Enterprise Sales Track Record: Proven track record (minimum of 5 years) in B2B Business Development or Enterprise Sales, consistently meeting or exceeding demanding targets, ideally within the Indonesian market.
• Sector Expertise: Strong commercial understanding and sales experience within one or more key verticals: Airlines, Online Travel Agencies (OTAs), major Indonesian or regional travel companies, and/or large event/ticketing platforms.

Core Competencies

• Sales Acumen: Exceptional networking, presentation, negotiation, and consultative selling skills tailored to the Indonesian business environment.
• Technical Proficiency: Comfortable discussing platform integrations, APIs, and data-driven solutions; proficient with CRM software (e.g., Salesforce).

Personal Attributes

• Hunter Mentality: A highly motivated self-starter with a strong "hunter" mentality, high energy, and a results-focused attitude.
• Cultural Astuteness: Deeply familiar with and able to navigate the nuances of the Indonesian business culture to build trust and rapport quickly.
• Strategic & Resilient: Strategic thinker with the ability to identify new market opportunities, develop creative commercial solutions, and demonstrate resilience in the face of complex sales cycles.
• International Team Player: Excellent work ethic and the ability to thrive in a fast-paced, international team environment, comfortable working across different time zones.

What We Offer

• The opportunity to be a critical part of a rapidly growing global technology company, focusing on one of the most exciting markets in Southeast Asia.
• Competitive base salary with a highly attractive uncapped commission structure.
• A stimulating, inclusive, and collaborative work culture with significant autonomy.
• The ability to shape the company's success and market presence in a high-growth region.