Schedule Coordinator

2 weeks ago


Jakarta, Jakarta, Indonesia Cartrack Full time

At Cartrack, we're a world-leading smart mobility SaaS company with over 2 million subscribers across 23 countries. We're looking for an experienced Operations Admin to join our team as a Schedule Coordinator. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered to influence our business with innovative ideas that drive efficiency.

About the Role

This is an exciting opportunity to work with a talented team of professionals who share your passion for scheduling and customer service. As a Schedule Coordinator, you'll be responsible for coordinating the scheduling of GPS tracking unit fitments to customers, communicating with customers to confirm appointments and provide updates, collaborating with suppliers to ensure timely delivery of units, and managing the fitment scheduling system, including data entry and reporting.

Key Responsibilities:
  • Coordinate Scheduling: Schedule GPS tracking unit fitments to customers efficiently and effectively.
  • Customer Communication: Communicate with customers to confirm appointments and provide updates on the status of their fitments.
  • Supplier Collaboration: Collaborate with suppliers to ensure timely delivery of GPS tracking units.
  • System Management: Manage the fitment scheduling system, including data entry and reporting.
Qualifications:
  • A conversational level of English language skill.
  • A minimum of a Diploma Degree (D3) or equivalent.
  • At least 1 year of experience in scheduling or a related field.
  • Strong computer skills, including proficiency in scheduling software.
  • Excellent organizational and time-management skills.
  • The ability to work effectively in a fast-paced, deadline-driven environment.
  • A strong attention to detail and accuracy.
  • The ability to communicate effectively with all levels of the organization and with customers.
  • The ability to work independently and as part of a team.

Salary: $45,000 - $55,000 per annum, depending on experience and qualifications. Benefits include opportunities for career growth and development, a dynamic and supportive work environment, and competitive compensation packages.



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