
Customer Relations Representative
4 weeks ago
Customer Relationship Representative (CRR)Kualifikasi:
- Memiliki pengalaman di bidang layanan pelanggan atau hubungan pelanggan
- Kemampuan komunikasi verbal dan tulisan yang sangat baik
- Keterampilan pemecahan masalah yang kuat dan kemampuan untuk bekerja di bawah tekanan
- Kemampuan untuk memahami kebutuhan pelanggan dan memberikan solusi yang sesuai
- Pengalaman menggunakan sistem CRM dan alat komunikasi digital akan menjadi nilai tambah
Tanggung Jawab Utama:
- Mengidentifikasi dan memahami kebutuhan pelanggan untuk memberikan solusi yang tepatMenyelesaikan keluhan pelanggan dengan profesionalisme dan empatiMemantau dan melaporkan tren serta masalah pelanggan untuk perbaikan berkelanjutanBekerja sama dengan tim internal untuk memastikan pelayanan pelanggan yang optimal
CP: 0877-8653-1645 (Royyan)
Jenis Pekerjaan: Penuh Waktu
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