Customer Operations, Workforce Management

Department- LevelExperienced (Individual Contributor)- LocationIndonesia - Yogyakarta- Analyze regional direction and gather information from Business Intelligence and Marketing to create a proper schedule that meets all company needs - Review and analyze incoming arrival patterns and provide recommendations to improve Best Customer Experience - Create...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Department Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

PT. Infomedia membuka lowongan pekerjaan untuk posisi: **Workforce Management Call Center** **Spesifikasi**: 1. Pria / wanita 2. Pengalaman **WFM Call Center** 3. Pendidikan mínimal D3 semua jurusan 4. Intermediate to expert excel 5. Familiar dengan statistik 6. Memahami cara menghitung capacity kebutuhan layanan 7. Familiar penggunaan erlang model...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Job Number** 24093336 **Job Category** Event Management **Location** Sheraton Mustika Yogyakarta Resort & Spa, Jalan Laksda Adisucipto Km 8.7, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Exely **is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our...

PT. Revolusi Kesehatan Indonesia is a health-tech startup from Indonesia to make it easier for clients to get Physiotherapy, Nursing, Speech Therapy services at home. PT. Revolusi Kesehatan Indonesia provides platform that makes it easy for patients to get comfortable in Physiotherapy, Nursing and Speech Therapy services at home and whenever needed without...

A Furniture Company in **Yogyakarta **is looking for a talented and enthusiastic **Operations Manager (Full-time)** **Responsibilities**: - Ensure that the warehouse operates at peak efficiency through strategic planning and effective management - Manage stock control and reconcile it with data storage systems to maintain accurate inventory records -...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Job Title: Front Office Operations ManagerJob Summary: We are seeking a highly skilled Front Office Operations Manager to join our team at Archipelago International. The successful candidate will be responsible for overseeing the front office operations, ensuring exceptional guest service, and maintaining the highest standards of hotel operations.Key...

We are a leading Indonesian company, MyRobin.ID, offering on-demand, pre-screened, flexible workforce solutions to businesses. With a community of over 2.6 million workers, we prioritize trust, commitment, and flexibility in The New Normal. Our parent company, BetterPlace, is Asia's largest human capital SaaS platform, driving workforce management...

DepartmentOperations- LevelEntry Level- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

Department Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Responsibilities - Managing and coordinating daily operational activities to ensure smooth business operations. - Monitoring business goals and implementing measures to improve operational efficiency. - Developing and implementing standard operating procedures to optimise workflows and enhance productivity. - Identifying bottlenecks and areas for process...

**Additional Information** Duty Manager **Job Number** 24015067 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Mustika Yogyakarta Resort & Spa, Jalan Laksda Adisucipto Km 8.7, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

**Benefits** - Excellent working environment - Laptops and PCs provided - Work and life balance - Consulting with IT managers and other departments as required. - Providing IT assistance to staff and customers. - Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures -...

Operational Manager - Pendidikan terakhir mínimal Sarjana - Setidaknya 5 Tahun pengalaman kerja di bidang terkait diperlukan untuk posisi ini. - Berpenampilan rapi, sopan dan professional - Berpengalaman sebagai Operation Manager untuk restoran mínimal 2 tahun - Memiliki kemampuan dalam leadership, mengelola tim, membuat promosi dan strategi untuk mencapai...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...